Coders

Coders

Can you picture yourself as part of a specialized team, solving problems daily at one of the finest medical institutions in the world? That’s what it means to have a career as a medical coder at Mayo Clinic. Medical coders are responsible for the accuracy, integrity and quality of medical billing and coding. In the complex world of modern medicine, the skill of our expert coders is a critical part of putting our patients’ needs first and supporting the physicians and health professionals who care for them.


Whether you are a recent health information management graduate or an experienced medical coder, we invite you to explore a career with Mayo Clinic. Our coders work in many areas, including:

  • Clinical Outpatient for services such as physician visits, laboratory and radiology services, and minor treatment procedures.
  • Hospital Outpatient for services provided in the hospital outpatient setting, such as physician and ER visits and outpatient surgeries.
  • Hospital Inpatient for services rendered and resources used during a hospital stay, such as physician services, surgical procedures, laboratory, and radiology services.
  • Surgical coding for inpatient and outpatient surgical procedures.
  • Reviewing and training new staff and cross-training current staff, as well as conducting focused reviews of all Mayo Clinic medical coding staff.
  • Quality and compliance to ensure high performance in all aspects of medical coding at Mayo Clinic.
  • Leadership to oversee and support all work areas and their staff members.

You can also work in many different locations and environments, including Mayo Clinic campuses in Arizona, Florida, and Minnesota, and Mayo Clinic Health System sites in Wisconsin, Minnesota and Iowa. Telework opportunities also are available for select jobs.

Salary

Salary is commensurate with experience — medical coders with more job experience are compensated with a higher starting salary. You'll be paid every two weeks.

Mayo's salary program offers these benefits:

  • Predictable review of salary ranges
  • External job market comparisons
  • Predictable advancement through salary ranges for staff who meet job performance standards
  • Relocation package for qualified new employees
  • Educational requirements

Mayo Clinic requires at least an associate degree for all medical coding positions. People with medical coding diplomas or certificates are not qualified for medical coding positions at Mayo Clinic.

Credentials

All medical coder positions at Mayo Clinic require at least one of these credentials. Refer to the descriptions of medical coding job types for details on which credentials are acceptable for specific positions.

  • Registered Health Information Technician (RHIT)
  • Registered Health Information Administrator (RHIA)
  • Certified Coding Specialist (CCS)
  • Certified Professional Coder (CPC)

The RHIT, RHIA and CCS credentials are obtained through the American Health Information Management Association, while the CPC credential is obtained through the American Academy of Professional Coders.

Telework
Mayo Clinic is hiring experienced medical coders — coder II positions — to work from home. While telework is evaluated on an ongoing basis for all positions, Mayo Clinic expects all new medical coding staff to work on-site for one year to complete training and gain proficiency.
New Graduates
New graduates are eligible to apply for available coder trainee positions.
Location transfers
It's possible for medical coding staff to transfer to another Mayo Clinic campus. Employees interested in transferring should discuss options with their supervisor.
First Steps

As a first step toward a career in medical coding and billing, Mayo Clinic recommends contacting an adviser at an educational institution to discuss options for earning at least an associate degree in a health care-related field, which is required for all medical coding positions at Mayo.

The most common major among medical coders at Mayo Clinic is health information management. Most students who complete these degrees sit for the RHIT exam upon graduation.

Medical coders at Mayo Clinic work in a wide range of areas:

  • Clinical outpatient. Medical coding for services rendered in the outpatient clinic setting, such as physician visits, laboratory and radiology services, and minor treatment procedures. It includes professional fees only.
  • Hospital outpatient. Medical coding for services provided in the hospital outpatient setting, such as physician and emergency department visits and outpatient surgeries. It includes both professional and facility fees.
  • Hospital inpatient. Medical coding for services rendered and resources used during a hospital stay, such as physician services, surgical procedures, laboratory and radiology services, and other services delivered in the hospital. It includes both professional and facility fees.
  • Surgical. Medical coding for inpatient and outpatient surgical procedures.
  • Reviewing and training. Training new staff and cross-training current staff, as well as conducting individual and focused reviews of all Mayo Clinic medical coding staff.
  • Quality and compliance. Ensuring quality and compliance in all aspects of medical coding at Mayo Clinic.
  • Leadership. Team leaders, assistant supervisors, operations analysts and supervisors working collaboratively to oversee and support all work areas and their staff members.

Mayo Clinic offers a variety of medical coding job types, with education and experience requirements varying depending on the role. Required credentials may include:

  • Registered Health Information Technician (RHIT)
  • Registered Health Information Administrator (RHIA)
  • Certified Coding Specialist (CCS)
  • Certified Professional Coder (CPC)

Hospital Coder I — Trainee

Coder trainees participate in Mayo Clinic's Coder Training Program. This learning experience provides trainees with additional coding curriculum and Mayo Clinic-specific coding preparation. Upon completion of the program, individuals are able to code and finalize hospital outpatient charts, and they're prepared to be candidates for hospital coder I positions.

To be eligible for this program, candidates must have either:

  • An associate or bachelor's degree in a health care-related program, along with at least one of these credentials: RHIT, RHIA or CCS
  • A bachelor's degree in any field, along with a CCS and two years of outpatient coding experience
Hospital Coder I — Hospital Outpatient Coder

These medical coders use their education and training to accurately and efficiently assign International Classification of Diseases, Ninth Revision (ICD-9) diagnosis codes as determined by a thorough analysis of the hospital outpatient electronic medical record.

Typically, employees are promoted to this role upon successful completion of the trainee program. This position has the same eligibility criteria as hospital coder I — trainee.

Hospital Coder II — Hospital Inpatient Coder

Employees in hospital coder II positions perform medical coding on hospital inpatient records, as well as clinic and hospital outpatient services associated with the inpatient visit. The inpatient cases are complex and require a higher degree of experience with assigning ICD-9 diagnosis and procedure codes.

Candidates for this position must have an associate or bachelor's degree in a health care-related program, along with at least one of these credentials: RHIT, RHIA or CCS.

Individuals not currently employed in a medical coding role at Mayo Clinic must have a minimum of three years of inpatient coding experience, or a bachelor's degree in any field with a CCS and five years of inpatient coding experience.

Internal candidates must have a minimum of six months of experience in a medical coding role at Mayo Clinic and a minimum of six months of work experience associated with outpatient ICD-9 diagnosis coding.

Surgical Coder I

These medical coders review medical record documentation to assign accurate Current Procedural Terminology, Fourth Edition (CPT-4) procedure codes and appropriate modifiers for procedures performed in the clinic setting or procedure rooms. They may also assign ICD-9 diagnosis codes.

To be eligible for this position, candidates must have either:

  • An associate or bachelor's degree in a health care-related program, along with at least one of these credentials: RHIT, RHIA or CCS
  • A bachelor's degree in any field, along with a CPC and two years of surgical coding experience
Surgical Coder II

This second level of the surgical coder position reviews medical record documentation to assign accurate CPT-4 procedure codes and appropriate modifiers for procedures performed in the operating room, as well as complex services performed in a procedure room. They may also assign ICD-9 diagnosis codes.

To be eligible for this position, candidates must have an associate or bachelor's degree in a health care-related program, along with at least one of these credentials: RHIT, RHIA or CCS.

Individuals not currently employed in a medical coding role at Mayo Clinic must have a minimum of three years of CPT-4 surgical coding experience, or a bachelor's degree in any field with a CPC and five years of CPT-4 surgical coding experience.

Internal candidates must have a minimum of one year of production coding experience at Mayo Clinic and a minimum of one year of CPT-4 surgical coding experience.

Coder Lead

Employees in coder lead positions work collaboratively with supervisors as medical coding subject matter experts. They must maintain expert knowledge of coding work flow and serve as a resource to unit personnel.

To be eligible for this position, candidates must have at least five years of experience with CPT-4 surgical coding or ICD-9 diagnosis and procedure coding for outpatient, inpatient or Medicare Severity Diagnosis-Related Group (MS-DRG) assignment, as well as either:

  • An associate degree in a health care-related program, along with at least one of these credentials: RHIT, CCS or CPC
  • A bachelor's degree in a health care-related program, along with at least one of these credentials: RHIA, CCS or CPC
  • A bachelor's degree in any field, along with a CCS credential
Quality reviewer and trainer

Quality reviewers and trainers develop and maintain all medical coding training curriculum, train new medical coding staff and cross-train current medical coding staff. They also administer a quality-review program by evaluating staff members' work and develop and deliver relevant education.

To be eligible for this position, candidates must have at least five years of experience with CPT-4 surgical coding or ICD-9 diagnosis and procedure coding for outpatient, inpatient or MS-DRG assignment, as well as either:

  • An associate degree in a health care-related program, along with at least one of these credentials: RHIT, CCS or CPC
  • A bachelor's degree in a health care-related program, along with at least one of these credentials: RHIA, CCS or CPC
  • A bachelor's degree in any field, along with a CCS credential
Coordinator — Coding quality and compliance

Coordinators are medical coding subject matter experts for coding staff. They lead and participate in projects and on multidisciplinary work groups related to internal quality reviews, compliance initiatives, reporting initiatives, benchmarking, research and analysis, continuous improvement opportunities, and other customer-requested projects.

To be eligible for this position, candidates must have at least five years of experience with CPT-4 surgical coding or ICD-9 diagnosis and procedure coding for outpatient, inpatient or MS-DRG assignment, as well as either:

  • An associate degree in a health care-related program, along with at least one of these credentials: RHIT, CCS or CPC
  • A bachelor's degree in a health care-related program, along with at least one of these credentials: RHIA, CCS or CPC
  • A bachelor's degree in any field, along with a CCS credential
Supervisor — Coding

Supervisors oversee and direct staff, perform tactical planning and carry out strategic plans. They ensure staff have adequate resources and serve as liaisons between other constituents inside and outside of Mayo Clinic. Supervisors also act as medical coding subject matter experts for coding staff, members of the management team and other sections within the revenue cycle at Mayo Clinic.

To be eligible for this position, candidates must have both:

  • A bachelor's degree and five years of relevant health care management experience (lead roles, project and committee leadership, or supervisory experience), along with at least one of these credentials: RHIT, RHIA, CCS or CPC
  • A minimum of two years of relevant coding experience with CPT-4 surgical coding or ICD-9 diagnosis and procedure coding for outpatient, inpatient or MS-DRG assignment

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