Service Design
& Innovation

Service Design & Innovation

Mayo Clinic's Center for Innovation:
Think big, start small, move fast

The role of Mayo Clinic's Center for Innovation is to transform the experience and delivery of health and health care with a patient-centered focus. It offers a multidisciplinary team to turn innovative ideas for medical practice into practical solutions that change how patients receive and engage in health care — a medical transformation.

We start with big ideas around people's needs, frame them as opportunities, define and refine the concepts, and move fast to validate tangible models that can be scaled.

Find out more about the Center for Innovation. Then be sure to stop back and check our job postings.

Transform the experience and delivery of health and health care

Working at Mayo Clinic is having a career that will change your life and the lives of our patients. It's supporting the clinical practice to provide the highest-quality patient care by placing the needs of the patients first.

At Mayo Clinic, you'll discover a culture of teamwork, professionalism and mutual respect — and most importantly, a life-changing career.

Whether you are a student, new graduate or an experienced professional, we invite you to join a team of passionate, determined and talented individuals who are working at the intersection of design and medicine.

The Center for Innovation team is dedicated to addressing the issues of health care today, keeping an eye on the future and laying the groundwork for emerging trends and technologies, and medical breakthroughs.

Bold and forward thinking

Are you currently an experience- or service-design professional asking yourself if you are making a difference, or wondering what is coming next in your career? Are you eternally curious — an optimist who believes there is always a possibility for something to work or function better? Have you gained strong leadership skills and worked on projects where you tend to think more broadly than the specific design solutions at hand?

If this describes you, then working as a service designer in the Center for Innovation is, in many ways, a perfect job for you!

A service designer works on a wide variety of projects ranging from technical to those involving feelings and perceptions. Most incorporate a combination of factors — working with motivated, competent people to solve complex, multifactorial, meaningful human-centered problems.

You work in the field regularly, observing and talking with patients, families, nurses, doctors, administrators, researchers, and desk and support staff — a complete range of people who make up the health care system.

Lastly, you will collaborate and partner with a dynamic team of internal project managers, administrative assistants, innovation coordinators and other designers, as well as external Mayo systems engineers, software development engineers, statisticians, business analysts and scientists.

Whether you are a new grad or an experienced professional, we have opportunities for you to be a part of inspiring and implementing change at Mayo Clinic!

Search our job postings and experience a life-changing career as a service designer in the Center for Innovation.

Current Jobs

Job Title Location
Service Designer II Rochester - Minnesota
Service Designer II Jacksonville - Florida

Explore our campuses

Sun or snow? Small town or big city? We have major facilities in Minnesota, Florida, and Arizona, plus a 3-state regional network.


We change with you

We take good care of you so you can take better care of our patients. You’ll see the proof in our outstanding benefits package.