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General Services Attendant

Job ID 150980BR Date posted 04/22/2021
  • Jacksonville, Florida
  • Full Time
  • General Services
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Position description
Assists patients at patient entrances and throughout the Davis, Mayo and Cannaday Buildings at Mayo Clinic, Jacksonville (MCJ) as needed. Transports patients in wheelchairs throughout all buildings as needed. Drivers are responsible for transporting staff.NON-ESSENTIAL: Performs duties in a professional manner.

Must demonstrate professionalism when dealing with medical and allied health staff, patients, and others

Adapts quickly to any changes in procedure or equipment in a positive manner. Demonstrates willingness to remain flexible while performing any tasks or duties as requested by supervisor or lead. Maintains a professional demeanor when concerns and problems are brought to their attention. Seeks to gather necessary information in order to understand the presented situation in detail before offering possible resolution(s). Demonstrates a courteous and cooperative manner at all times. Does not become emotional or argumentative. Demonstrates tact and diplomacy when in contact with people under stressful conditions. Displays maturity, initiative, and shows sound judgment. Manages altercations and emergency situations in an effective and professional manner. Attends to any problem or request, which includes making the proper referrals to the appropriate section, as necessary. Utilizes appropriate verbal communication skills in a courteous and professional manner. Demonstrates strict confidentiality in the dissemination of information. Immediately reports any hazardous conditions to department supervisor, lead and Security as required.

EDUCATION : High School diploma or equivalent required.
EXPERIENCE : None required.

Additional qualifications
COMPETENCY: Demonstrates knowledge of operation of Mayo vehicles. Demonstrates knowledge of operation of wheelchairs. Demonstrates knowledge of lab policies and procedures for handling lab items for transport.
JOB KNOWLEDGE: Must possess excellent communications skills.
ADDITIONAL CONSIDERATIONS: Must be able to tolerate sitting, driving, walking, carrying and/or pushing for up to 8 hours. Must be able to lift 50 pounds without assistance.

Exemption status

Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $12.68 per hour.

Benefits eligible

Full Time

Hours / Pay period
80 hours every two week pay period

Schedule details
Monday - Friday, 10am - 7pm. Schedule may vary based on department needs.

Weekend schedule
No Weekend Schedule. Schedule may vary based on department needs.


Site description
Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The “River City by the Sea” has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!

Robin Canion

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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