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Care Team Assistant (CTA) - Family Medicine

Job ID 189736BR Date posted 09/21/2022
  • La Crosse, Wisconsin
  • Full Time
  • Benefit Eligible
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Overview

As a Mayo Clinic Care Team Assistant (CTA) - Family Medicine, you will become a vital member of a dynamic team at one of the world's most exceptional health care institutions. Our Nursing Care Model combines Relationship-Based Care with an evidence-based approach. This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care. You will also discover a culture of teamwork, professionalism and mutual respect, and—most importantly—a life-changing career.

Job Description

CityLa Crosse

StateWisconsin

DepartmentNursing

Description: Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
This position allows clinical teams (Allied Health Staff and providers) to focus on face-to-face encounters with patients by coordinating non-clinical and clinical functions such as: receiving and rooming patients, prior authorizations for medications, workers compensation paperwork, panel management, faxing, medication proposing, equipment cleaning, deep room cleaning, and stocking and monitoring of expiration on all supplies. Maintains levels of supplies, ordering, receiving and routing of supplies appropriately. Performs other duties as assigned. Demonstrates tact and patience in dealing with health care team members and patients. Demonstrates strong organizational skills in maintaining a smooth flow for care team. Exhibits appropriate use of telecommunications equipment and uses computer efficiently. Demonstrates initiative, proficiency, and good judgment to optimize the use of care teams time when seeing patients. Strong communication skills and a commitment to quality and excellence in service are important components of the role.

Qualifications
High school diploma or equivalent required. One year of customer service experience.

Additional qualifications
Excellent customer service skills, excellent organizational and time management skills, knowledge of computer ordering process, knowledge of appropriate communication systems and office equipment, strong skills in oral and written communication, strong ability to multi-task, must be adaptable to a changing environment and strong ability to work collaboratively in a team environment. Successful completion of HUC vocational program, administrative clinic assistant, medical office, health care/medical receptionist, or nursing assistant course would be helpful. Knowledge of medical terminology and working knowledge of current electronic health record helpful.

License or certification
Life Support for Health Care Provides from one of the following programs; American Heart Association or American Red Cross. If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross the Basic Life Support, certification will be included as part of the orientation program.

Exemption status
Non-exempt

Compensation Detail
$15.48 - $20.30 / hour

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
Monday to Friday; Dayshifts

Weekend schedule
No weekends or holidays

International Assignment
No

Site description
La Crosse, WI, is a city of 52,000 with a metro area of 120,000 in the Upper Mississippi River Valley, located between Minneapolis/St. Paul, MN, and Madison, WI. The area offers unlimited, four-season recreational opportunities (biking, golf, hiking the bluffs and cross-country/downhill skiing). We have a great family environment with safe and high-quality schools, including two universities and a technical college. There are sport events, a local symphony orchestra, theaters, children's museum and a civic center.

Recruiter
Stephanie Holper

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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Career Path

Mayo Clinic offers many different nursing career opportunities to meet the needs of nursing professionals with a variety of educational and work experiences.

Whether you have a vocational certificate, or an associate, bachelor's, master's or doctoral degree, Mayo Clinic's multidisciplinary, team-oriented work environment presents opportunities that are rarely experienced elsewhere.

High School Diploma/Vocational Degree

  • Health Unit Coordinator
  • Surgical Core/Sterilization Technician
  • Patient Care/Nursing Assistant or Technician
  • Emergency Department Technician
  • IV Technician
  • Urology Technician
  • Licensed Practical Nurse
  • Medical Assistant
  • Associate Degree
  • Registered Nurse
  • Certified Surgical Technologist

Bachelor's Degree

  • Certified Surgical Assistant
  • Clinical Resource Nurse
  • Nursing Research
  • Social Worker
  • Registered Nurse
  • Nurse Supervisor
  • Nurse Manager

Graduate Degree

  • Nursing Education Specialist
  • Nurse Scientist
  • Clinical Nurse Specialist
  • Nurse Practitioner
  • Certified Registered Nurse Anesthetist
  • Nurse Leadership
  • Social Worker

Benefits

  • Pension & 403(b)/401(k) Match

  • Continuing Medical Education

  • Paid Time Off & Disability

  • Relocation Assistance

  • Choose From a Wide Number of Specialties and Settings

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News

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Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Reasonable accommodations

Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment.  If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or  888-266-0440.

Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.

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