Healthcare Assistant - Radiology
Job ID 316362 Date posted 09/16/2023- London, London
- Full Time
- Radiology
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
Mayo Clinic Healthcare in London is seeking a qualified Healthcare Assistant to support our growing Radiology team.
Mayo Clinic is a global leader in healthcare, our care team members practice the art of caring, not just the science of medicine. The team takes the time needed to provide care in an unhurried, comprehensive manner focusing on the delivery of an excellent patient experience. Working for Mayo Clinic Healthcare in London offers the unique experience of having access and being directly connected to Mayo Clinic in the U.S., one of the most highly respected and successful departments of nursing in the world.
Located in London, Mayo Clinic Healthcare offers an array of services, including a range of comprehensive health assessments, specialist consultations, concierge medical programmes and second opinion services. We offer expert care to our patients in London and also provide a gateway to a variety of highly skilled specialists and services in the United States.
The Healthcare Assistant facilitates client visits and supports the health care providers by anticipating and responding to client needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits.
This position is located in London. Qualified candidates must be eligible to work in the U.K., relocation is not being offered.
Qualifications
- A-Levels or equivalent; and two years of customer service experience required, such as administrative, physician's office, appointment scheduler or retail/service industry.
- Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.
- Individuals may also need to complete an Anatomy/Physiology and/or Pharmacology course (whichever is most relevant to the department).
Requires computer skills (i.e., Windows-based applications and intranet/internet use) with the ability to key board. Ability to work independently, be goal directed and have strong organizational skills. Effectively multitask without compromising quality. Excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication. Turn problems into opportunities by developing innovative and creative solutions. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities, and convey an impression which reflects favorably upon Practice Operations Support Services. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities.
Exemption Status
Exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
Full time
Schedule Details
Full time, Monday - Friday
International Assignment
Yes
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Adriana Semko
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As your career evolves, our compensation and benefits packages are designed to change with you — meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
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Job offers
Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.
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