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Receptionist - London

Job ID 180483BR Date posted 05/13/2022
  • London, London
  • Full Time
  • International
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Why Mayo Clinic
We are looking for an experienced and enthusiastic Receptionist to join our dedicated team.

Mayo Clinic is a global leader in medical care. Our doctors practice the art of care, not just the science of medicine. They take the time needed to perform unhurried, comprehensive and thoughtful evaluations and consultations, making sure patients understand every step of their care.
Depending upon the assigned work unit, the Receptionist receives direction from the Team Lead or Manager. The Receptionist works cooperatively with other office personnel. This role will also interact daily with consultants, administrators, residents, fellows, physicians, patients, visitors and other allied health staff throughout the organisation.

Position description
This position is located in London. Qualified candidates must be eligible to work in the U.K.. Relocation is not provided.

Often the first point of contact for patients. Greets patients, visitors, and other customers. Receives and screens phone calls and emails and provides patients with relevant information regarding available services, packages and pricing. Takes requests of various kinds and directs them appropriately. Directs patient/visitor/customer flow. Maintains constant communication with other departments or teams to facilitate the optimal patient experience. Schedules appointments, takes messages, distributes mail, information and supplies. Performs various clerical duties including typing, data entry, and filing. Mails correspondence, distributes mail, may collect and maintain data. Assists other office personnel as requested.

  • General Certificate of Secondary Education (GCSE). Formal vocational training of one year in a secretarial or computer training course is preferred. Minimum work experience of one year in a clerical or secretarial position is required.

Additional qualifications
  • Must be able to operate typical office equipment including computer, copy machine, calculator, facsimile machine, and telephone system.
  • Prior experience with data entry and/or computer word processing is preferred.
  • Medical terminology background is helpful.
  • Must have excellent communication and public relations skills and the ability to manage several tasks simultaneously.
  • Must be self-directed with problem solving skills.

Exemption status

Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. Minimum salary is £25,000 annually.

Benefits eligible

Full Time

Hours / Pay period
40 hours per week.

Schedule details
Hours for this position are Monday – Friday, daytime hours - 40 hours per week.

Weekend schedule

International Assignment

Site description
Located in London, Mayo Clinic Healthcare offers an array of services, including a range of comprehensive health assessments, specialist consultations, concierge medical programmes and second opinion services. We offer expert care to our patients in London and also provide a gateway to a variety of highly skilled specialists and services in the United States.

Adriana Semko

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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