Home Medical Equipment Specialist I - MankatoJob ID 163650BR Date posted 10/14/2021
- Mankato, Minnesota
- Supplemental/On-call/Per Diem
- Mayo Clinic Stores
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This work is very rewarding to those who may be interested in helping others. It is a great way to find out information regarding many areas in the medical field.
This position is an entry-level training position for becoming an HME Specialist II. Assists patients with product selection and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. May initially provide patient CPAP, compression and/or mastectomy fitting and training services on a minimal basis. May be assigned to working on the medical supply store floor or in a call center environment. This position is a SWMN position with a home base in Mankato but may be asked to travel to the Fairmont store occasionally.
High school diploma or equivalent. Effectively reads, writes, speaks and understand English. Able to learn technical tasks. Able to follow written and verbal directions. Able to apply math and calculator skills. Able to efficiently use computer software applications with keyboarding experience. One year customer service or patient care experience within the last five years. Exceptional customer service skills. Proven ability to work in a fast paced environment, able to multi-task and make decisions affecting patient care. High level of professionalism. High level of attentional to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced, stressful environment; potentially on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds.
NOTE: All applicants must have complete and up to date application and current resume in order to be considered.
Internal Employees also need to do the below in order to be considered:
- Attach last three performance appraisals electronically to application in applicant tracking system.
- Exceptions apply where three performance appraisals do not exist; in these cases, attach appraisals that are available.
Prior experience in the home medical equipment field. Medical equipment sales or medical billing experience. Call center experience. Knowledge of Medicare, Medicaid and/or private insurance billing. Proven organizational and problem solving skills. Proven ability to effectively work both independently and in a team environment.
License or certification
For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $18.04 per hour.
Hours / Pay period
Position is as needed and will be scheduled to meet the demands required by the department. The schedule may vary from week to week depending on department needs.
At this time there are no weekend hours.
NOTE: We will not sponsor or transfer visas for this position.
Mankato is one of the largest cities in southern MN and has earned several livability awards. Mankato's economic growth leads Minnesota and is among the top in the nation. The city has a contiguous population area of 96,740 and 1.6 million people live within 60 miles of Mankato. Greater Mankato is centrally located in south central Minnesota, nestled in the scenic beauty of the Minnesota River Valley, with convenient access to Minneapolis-St. Paul just one hour away.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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