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Administrative Apprenticeship - Information Technology

Job ID 302670 Date posted 05/24/2023
  • Rochester, MN
  • Full Time
  • Information Technology
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Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


We are searching for driven, enthusiastic talent to join our team. The primary purpose of the Administrative Apprenticeship is to provide a new college graduate with the experience, knowledge, and skills to successfully transition to an entry role on the Mayo Clinic team.

The apprentice's responsibilities include learning specialized tasks in their chosen field through actual job training under the supervision of tenured staff.
An apprentice's duties include but are not limited to performing administrative tasks as needed, providing possible recommendations on improving productivity, participating in classes and/or workshops on and off-site, observing all health and safety codes, completing assignments, as well as delivering presentations to staff and other stakeholders. Therefore, you should be well-organized, flexible, and willing to assist wherever possible. The duration of the administrative apprenticeship is approximately one year.

The IT Administrative Apprenticeship is a full-time one-year onsite experience during which recent college graduates will provide installation, configuration, and/or break/fix support as requested. The apprentice will also provide accurate, timely, and creative solutions to customer computer and networking problems of moderate to complex nature to ensure end-user productivity, participate in the evaluation of new technology, and assist with equipment evaluation and standards as directed by leadership. In addition, the apprentice will be expected to study further IT topics aligned with career goals using Mayo-supplied learning platforms and be required to attend events such as the Internship/Apprenticeship Mayo IT Technology Summit.

Successful apprentices must have great time management skills and be willing to fit into the existing staff structure. Outstanding apprentices respond well to criticism, build good relationships with colleagues, and ultimately make a lasting impression.

Mentors will be assigned to the apprentice to help support, guide, and develop the individual for success.

Contact Tiffany Collins at regarding questions about the administrative apprenticeship roles.


To qualify for this opportunity, you must have graduated with a Bachelor's degree by the summer (May/June) of 2023 from one of these academic partners: 

  • Bethune Cookman University
  • Florida A & M University
  • Grambling State University
  • Howard University
  • North Carolina Central University
  • Tuskegee University
  • Xavier University of Louisiana

Good time management, critical, and interpersonal skills; excellent problem-solving and troubleshooting abilities; ability to build professional relationships with colleagues; ability to attend meetings and participate in as many learning opportunities as possible; a growth mindset and passion for learning

Must have authorization to work and remain in the United States without Mayo Clinic sponsorship.

Exemption Status


Compensation Detail

This position has a predetermined rate of $27.00 per hour

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Monday - Friday, Normal Business Hours

Weekend Schedule

Not Applicable

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Julie Melton

Department Title

Information Technology
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Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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