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Content and Service Specialist - Business Development

Job ID 306016 Date posted 05/17/2023
  • Rochester, MN
  • Full Time
  • Business Development
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Why Mayo Clinic

Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


The Content and Service Specialist coordinates promotional, marketing and strategic reporting materials for external communications/media relations, internal communications and potential business partners. Creates and maintains content inventory including funding stories, technology portfolio slides, start-up and agreement summaries, non-confidential promotional materials, project pipelines and dashboards for both Mayo Clinic Ventures and Corporate Business Development. Accountable for factually, stylistically, and grammatically correct content using institutional digital templates, communications formatting and Mayo Clinic brand standards. Supports, understands, builds and implements communication strategies and plans to support department business objectives. Works collaboratively with licensing and business development managers and directors to build technology and business development marketing plans, supporting implementation, monitoring and measuring results of marketing activities. Provides timely response to urgent requests for information, working with Public Affairs, institutional and departmental leadership, colleagues and functional areas accordingly. Manages online presence and social media accounts.


Bachelor’s degree in technical or scientific writing, journalism, communications, advertising, business, marketing, healthcare, or similar field, and a minimum of 3 years professional experience in a relevant field including inventorying, creating, and maintaining digital content, proficiency with digital marketing tools, familiarity with healthcare and scientific terminology. Must demonstrate ability to consistently produce concise, well-written professional communications along with a high level of resourcefulness and creativity in gathering needed information and adapting the deliverables as necessary. Ability to work in a complex environment with multi-dimensional points of view, be self-motivated, self-directed and highly organized. Maintains a high degree of professionalism and confidentiality. Requires problem solving, critical thinking, active listening, exceptional oral and written communication skills, presentation skills, and interpersonal skills. Experience in a technology marketing role, including multiple marketing outreach programs for research-based innovations. Understanding of technology transfer/commercialization, intellectual property management, startup company formation, venture financing and business development. High personal motivation supporting a strong work ethic, flexibility and creativity is essential. Must be able to effectively work independently and collaboratively to drive forward multiple projects simultaneously, possessing initiative, analytical skills and an ability to operate with a high level of productivity.

Exemption Status


Compensation Detail

$71,240 - $99,756 / year

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Monday - Friday 8:00 a.m. - 5:00 p.m. Works remotely 50% or more; business need requires employees to live within a reasonable driving distance of campus

Weekend Schedule

As needed.

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Julie Melton

Department Title

Business Development
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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