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Director Communications - Remote

Job ID 186455BR Date posted 08/05/2022
  • Rochester, Minnesota
  • Full Time
  • Public Affairs
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Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
The director-communications, Content Management is an innovative leader responsible to lead and implement the Communications Department content strategy, collaborating with client-management and enterprise functional teams. This is a new role responsible to build the content strategy function for the department. Additionally, this role has oversight of the Mayo Clinic News Network, the department's primary external content channel.

The department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; communications services.

The director provides administrative leadership and direction for a function or client team, and may serve as a key partner to sites, the practice/research/education (shields) and administration. Partners with senior leaders to drive innovation, challenge the status quo and implement solutions and programs to advance priorities. Responsible for ensuring deliverables are met and outcomes achieved. Establishes and maintains strong relationships with both internal and external partners. The director helps to optimize operational performance. Serves as a thought partner and project liaison outside the department at all levels, helping to proactively identify and communicate business issues, coordinate project activities, streamline approaches/methodologies, and share best practices. Stewards the interest of the organization by ensuring strategies are viable.

Fosters an internal culture of positive teamwork and transparency that drives excellent service, quality, diversity, an engaging work environment and overall continuous improvement mindset. Serves as change agent, championing agile ways of thinking to enable teams and individuals to succeed.

Drives excellence in financial management, communication (verbal, written and presentations), business and strategic planning, performance accountability and reporting. Supports department and institutional projects, staff recruitment, policy implementation and budget management.

This Position is 100% Remote and can work from anywhere.

Qualifications
Requires a master’s degree in a related field plus 5 years of relevant work experience; or a bachelor's degree in a related field plus 7 years of relevant work experience.


Additional qualifications
Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Must be a self-starter with the ability to independently identify opportunities, solutions and resolve challenges. Demonstrated ability to deliver impactful results. Requires an attitude that actively seeks out change, embraces critical questioning, innovation, service and continuous improvement. Must understand how navigate ambiguity, and act without having the total picture. Adaptable and flexible. Demonstrated professionalism and ethics, with ability to earn credibility through integrity and transparency. Role model for service excellence. Motivates others by being present, engaged, attentive, invites diverse perspectives, demonstrates and inspires a collaborative spirit.

Strong alignment with Mayo's core values. Relationship oriented, high performing individual with a strong balance of EQ and IQ. Demonstrates executive presence and servant leadership. Must possess strong leadership, business, analytical, oral and written communication, presentation skills, and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic.

Successful history of working effectively in a complex, matrixed and collaborative environment that expects and promotes teamwork. Strong strategic judgment. Ability to evaluate and improve upon existing processes and develop/implement new processes where appropriate. Must demonstrate ability to manage sensitive/confidential/proprietary information. Ability to work across an organization with excellent communication and customer service orientation. Ability to prioritize and communicate priorities in alignment with strategy.

Exemption status
Exempt

Compensation Detail
$147,929.60 - $214,486.60 / year

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
Must be available for normal business hours as well as limited off hours as needed, requisite with this type of position.

This Position is 100% Remote and can work from anywhere

Weekend schedule
No planned weekend hours, but must be available for limited off hours as needed, requisite with this type of position.

Remote
Yes

International Assignment
No

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter
Lynnette Fleshman

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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