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Experience Design Lead - Center for Digital Health - Remote

Job ID 181472BR Date posted 06/08/2022
  • Rochester, Minnesota
  • Full Time
  • Center for Digital Health
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Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
You will be part of a core team creating and executing on a strategy for a product or group of products, working with your partners to advocate for and represent patient and physician goals, while also understanding the needs of the larger organization, with the ability to balance both. You will help to build and maintain a team of engaged and forward-thinking XD practitioners, including hiring, onboarding, providing direction, reviewing work, and giving constructive feedback, all with the goal of continual growth and development, both for the team and you. You will be responsible for managing the development of an XD design solution, including working with the product team to identify XD opportunities, managing and prioritizing XD resources, facilitating definition discussions, and ensuring your team creates well-considered, quality deliverables. You will work with XD leadership to maintain, solve for, and complete the common administrative tasks that keep a finely tuned engine going (software license needs, status reports, presentations, product showcases, capabilities assessments). You will build professional, productive, trusting relationships with partners and team members. You have expert knowledge of XD best practices, methodologies, and philosophies, knowing how to adapt design approaches to the context of each project, and how to balance best practices with new ideas and concepts. You have expert level knowledge of common XD tools such as Figma, Sketch, Invision, Adobe, and/or Axure. You have significant experience with Agile-based functional teams/squads
• You’re a strategic leader, conceptual thinker and effective communicator who can clearly and concisely articulate ideas, perspectives, user research, design problems, and design solutions in a diplomatic and persuasive manner. You can collaborate and negotiate productively and tactfully, bringing clarity and priority to new features based on real user needs. You thrive working as part of a collaborative team, both giving and receiving feedback. You are able to manage multiple projects (at various stages) concurrently, meet deadlines, and adapt quickly to changing priorities. This role reports into the Director of Experience Design. This role may be performed at any of our Mayo Clinic locations or fully remote.

10+ years of professional XD experience, including performing hands-on, end-to-end XD work in an agency or enterprise setting is required. Bachelor’s Degree in HCI, Design, User Experience, Interactive Design, Design and Technology, Graphic Design, Media Arts or related field, or related professional experience, required. Your wealth of experience is demonstrated by a compelling portfolio of high-quality design work that showcases your problem framing, research, problem solving and visualization skills. You demonstrate strong oral and written communication skills, including presentation skills and an ability to persuasively articulate design rationale
You are comfortable in a fast-paced, iterative/agile design process. Your working style demonstrates respect, initiative, ownership, transparency, and accountability. You have a relentless curiosity and sense of design stewardship. A have a genuine passion for helping people who need our help the most.

Additional qualifications
Healthcare experience a plus. At least 2-3 years leading an XD team a plus. Experience leading the design, development and adoption of a design system that includes design, code, and documentation for a medium to large company preferred.

Exemption status

Compensation Detail
$162,073 - $243,110 / year

Benefits eligible

Full Time

Hours / Pay period

Schedule details
Monday - Friday 8-5 CST. This position is 100% remote; can work from anywhere in the U.S.

Weekend schedule


International Assignment

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Laura Percival

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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