Skip to main content
Saved Jobs

General Service Transporter

Job ID 154151BR Date posted 08/14/2021
  • Rochester, Minnesota
  • Part Time
  • General Services
Apply Now

Not ready to apply? Join our talent community

Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
In this role employees will have direct patient contact. The primary function is to transport patients, visitors and patient related items throughout the Mayo Clinic campus in a safe and efficient manner. Employees will have frequent interaction with nurses, radiology techs, desk staff, door attendants and others. Employees will receive primary work assignments via an iPhone and pager. Employee must be able to function independently and as a team member with minimal supervision or direction, and possess knowledge with the use of a smart phone. Proper input and management of transport requests may be required via computers and/or working with dispatch staff via telephone. Employees in this role will stand and/or walk 10-12 miles per 8 hour shift and frequently push/pull patients up to 200 pounds and occasionally up to or exceeding 350 pounds. Employees must demonstrate proficiency in the safe operation of multiple types of motorized patient transport equipment which require exceptional fine motor skills. In addition, employees must have full use of hands, ability toperform repetitive wrist and elbow movements, repetitive foot motions and trunk rotate/twist/reach actions. Employees are required to disinfect equipment after each patient use and request maintenance as needed through the appropriate channels. Performing wheelchair roundups to General Service storage locations or designated floors is a daily task. Employees will transport patients who require the use of oxygen, intravenous pumps, wound vacs and/or other special equipment, as well as assist patients in and out of wheelchairs/stretchers, and perform correct patient identification by utilizing two patient identifiers (name and date of birth). When a patient is on oxygen, it must be confirmed with a nurse that the patient has a minimum of 30 minutes of oxygen before transportation occurs. Employees are required to use a slider board and slider sheet to transfer patients to/from beds and/or stretchers with assistance from other care team members. Employees are required to confirm with staff and adhere to the medical isolation precautions and protocols. This requires additional hands-on training. Employees must provide detailed verbal communication to appropriate staff during the drop off and pick up of patients in the inpatient setting. Working hours may include days, evenings, overnights, holidays, and weekends with rotating days off. Staff may be required to attend meetings outside of their normal work schedule and/or assist in the training of new employees. A minimum of 80 hours of on the job training is necessary to perform basic job functions.

Requires a high school diploma or equivalent. Previous customer service experience required. Previous hospital, clinical or patient care experience preferred. Must be able to work independently and in a group setting with minimal supervision. Requires exceptional verbal communication skills as well as telephone and human relation skills to interact with patients, guests and staff. Must communicate effectively in a professional and respectful manner during high-stress situations. Must be able to adapt to unpredictable and stressful situations, while maintaining a calm and pleasant demeanor. Strong problem solving skills are necessary. Must be able to demonstrate exceptional initiative and a proven ability to quickly respond to customer needs in a fast paced work environment. Basic computer skills are required, with proficiency in Microsoft Word and Outlook. Must be able to read, write, speak and understand English.

Additional qualifications
Providing patients and visitors assistance as necessary, such as patients experiencing nausea symptoms while in route to their destination. Transport patients on a monitor cart to/from an intensive care unit (ICU) which requires Nurse and/or Respiratory Therapist accompaniment. Continuously monitor the patient’s condition during transport when a patient care staff member has not accompanied. During transport if medical staff is needed to evaluate the patient’s condition, the transporter may be required to call a code blue.

Exemption status

Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $17.26 per hour.

Benefits eligible

Part Time

Hours / Pay period
48 hours every two week pay period

Schedule details
Wednesday 4:30am-1:00pm
Friday 4:30am-1:00pm
Saturday 4:30am-1:00pm
Sunday 4:30am-1:00pm
Wednesday 4:30am-1:00pm
Thursday 4:30am-1:00pm
Friday 4:30am-1:00pm
Tuesday 4:30am-1:00PM

Weekend schedule
Position works every other weekend and 3 of the 6 holidays observed by Mayo Clinic.


Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Robin Canion

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Apply Now

Join Our Talent Community

Sign up, stay connected and get opportunities that match your skills sent right to your inbox

(Must be under 1MB)

Interested InSelect a job category from the list of options. Select a location from the list of options. Finally, click “Add” to create your job alert.

  • Support Services, Rochester, Minnesota, United StatesRemove

By submitting your information, you consent to receive email communication from Mayo Clinic.

Join our talent community.

Join our global talent community to receive alerts when new life-changing opportunities become available.

  • About Us

    About Us

    If you want to know what it's really like at Mayo Clinic, just ask. You'll find that our pride–in where we work, and in what we do–is a common trait. You will also find a lot of inspiring stories about lives changed for the better.

  • Nurse Training Programs

    Nurse Training Programs

    The Nurse Residency Program at Mayo Clinic Health System Northwest Wisconsin is a year-long education program that provides you an additional opportunity as a newly licensed nurse to develop your leadership skills and receive support during your transition from student nurse to competent professional nurse.

  • Benefits


    As your career evolves, our compensation and benefits packages are designed to change with you — meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.

Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Reasonable accommodations

Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment.  If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or  888-266-0440.

Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


Mayo Clinic is a not-for-profit organization and proceeds from Web advertising help support our mission. Mayo Clinic does not endorse any of the third party products and services advertised.

Advertising and sponsorship policy | Advertising and sponsorship opportunities

Reprint permissions

A single copy of these materials may be reprinted for noncommercial personal use only. "Mayo," "Mayo Clinic," "," "Mayo Clinic Healthy Living," and the triple-shield Mayo Clinic logo are trademarks of Mayo Foundation for Medical Education and Research.

Any use of this site constitutes your agreement to the Terms and Conditions and Privacy Policy linked below.

Terms and Conditions | Privacy Policy | Notice of Privacy Practices | Notice of Nondiscrimination

© 1998-2021 Mayo Foundation for Medical Education and Research (MFMER). All rights reserved.