Be challenged to deliver innovative solutions that will change health care.
Mayo Clinic’s tech culture is rooted in passion for technology, embraces innovative thinking and strives for high performance. Our teams drive change in health care through comprehensive connected health and digital transformation strategies.
Some examples of our major initiatives are:
- Utilizing artificial intelligence and machine learning principles to develop next generation patient centric care systems
- Transforming the practice by applying data science techniques to discover new approaches to health care delivery
- Leveraging Enterprise Architecture to construct integration centricity, promote data liquidity, and provide innovation support
This transformation creates, connects and applies integrated knowledge to deliver the best health care, health guidance and health information to patients, customers, partners, providers, employees anywhere and anytime so the needs of the patient come first.
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.
The Emergency and Internal Medicine unit has an opening for an IT Analyst/Programmer to join a high-performing team supporting the Mayo Clinic Emergency Departments across the enterprise. The position will involve development and support of custom software, including C#.NET web applications and SQL Server databases.
Successful candidates will have excellent analysis, communication, and collaboration skills along with demonstrated ability to perform software operations in distributed Windows environments on-premise.
Candidates must be able to work in a fast-paced environment, have strong security acumen, and provide system support for systems with no tolerance for lack of availability. You will provide IT support for vended and custom applications, including resolving highly complex issues, and assist with data security, redundancy, and support in collaboration with technical staff.
Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.
- Strong customer service skills and a history of maintaining positive relationships with clients
- Proactively identifies gaps in knowledge and works aggressively to fill them
- Familiarity with patient workflows, particularly in emergency medicine
- Shows an appropriate sense of urgency in resolving issues
- Proactively works to resolve project ambiguities
Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
Bachelor’s degree and training/experience in technical development;
OR, Associate’s degree and 5 years’ professional experience in technical development.
Knowledge of system design principles, software development methodologies, and computer programming.
Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills.
May interface with vendor support service groups or other external support teams to ensure proper escalation
during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.
$80,059.20 - $112,132.80 / year
Hours / Pay period
Must be able to work an 8 hour shift Monday through Friday between 7:00 AM and 7:00 PM.
Primarily full-time telework, may be required to occasionally come on-site in Rochester, MN
This position is a combination of remote and onsite support work. Individual must live within driving distance to the Mayo Clinic Rochester campus.
Weekend on-call in a rotation is required.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Discover unlimited opportunities. Your IT career may start as a Help Desk Specialist or Work Station Technician, an intern, or entry-level Analyst/Programmer and develop into a mid- or senior-level technical position. You may choose to grow laterally as a technical expert, learning and supporting many different aspects of IT services. Or you may choose to become part of the leadership team.
- Business Relationship Management
- Enterprise Infrastructure
- Enterprise Architecture
- Project Management and Systems Analysis
The Life Changers
When you choose an IT career with Mayo Clinic you will have an opportunity to engage with new and innovative solutions which will improve quality of life and patient outcomes. You will partner with brilliant Physicians and Scientists to help drive translational medicine in a fast-paced environment where creativity, energy, and dedication will result in success.”Marie Koctecki
Senior Manager, IT Service Delivery
Over the span of my career, I have worked in multiple divisions across IT and have now advanced to a Service Delivery Manager role, managing a Project Management Office (PMO). The opportunities within the department of IT are vast. I have been able to gain my Project Management Professional (PMP) certification as well as my Certified Scrum Master (CSM) certification while at Mayo Clinic.”Betty Hutchins
Manager, IT Service Delivery
I appreciate the breadth of career paths within IT and the ability to branch out and diversify my professional expertise while remaining with Mayo Clinic. The diverse backgrounds and depth of expertise of my coworkers is an attribute of Mayo’s unique culture; I enjoy the opportunity to work with so many world-renowned experts and thought leaders across a wide array of professions.”Samanthie Epps
Manager, IT Speciality Systems
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