Be challenged to deliver innovative solutions that will change health care.
Mayo Clinic’s tech culture is rooted in passion for technology, embraces innovative thinking and strives for high performance. Our teams drive change in health care through comprehensive connected health and digital transformation strategies.
Some examples of our major initiatives are:
- Utilizing artificial intelligence and machine learning principles to develop next generation patient centric care systems
- Transforming the practice by applying data science techniques to discover new approaches to health care delivery
- Leveraging Enterprise Architecture to construct integration centricity, promote data liquidity, and provide innovation support
This transformation creates, connects and applies integrated knowledge to deliver the best health care, health guidance and health information to patients, customers, partners, providers, employees anywhere and anytime so the needs of the patient come first.
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.
This position is a limited tenure position with an anticipated end date of one year from your hire date.
The Lab Orders Team within the ERIS Orders Systems Unit is seeking a Senior IT Application Analyst. This individual will join the team to support lab related Epic orders build across the Mayo enterprise. This individual will be responsible for the build, configuration, testing and troubleshooting of Epic lab orders in collaboration with the dependent teams and subject matter experts. This individual will be expected to participate in an on-call rotation for handling incident tickets and assisting in the support and build of complex clinical workflows.
The position requires a high level of analytical skills, organizational skills, sound judgment and decision-making ability, excellent verbal and written communication skills, and the ability to work collaboratively across various teams. We are looking for a candidate with Epic certification preferably in EpicCare Ambulatory or EpicCare Inpatient Procedures Orders. Epic build and support experience is also preferred.
Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions.
Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications.
Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Builds credibility and rapport with customers to understand their needs.
Researches requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements.
Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced.
Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently. Works independently across multiple departments and divisions in order to accomplish goals.
Creates test plans and evaluates current plans for improvement. Guides and advises less experienced business analysts, and provides orientation and training for new employees.
Maintains knowledge of current and emerging technologies that directly affect enterprise processes. Maintains awareness of overall enterprise architecture.
May be required to provide 24/7 on-call support.
Bachelor’s Degree with 4 years’ experience OR Associate’s Degree with 6 years’ experience.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Also, Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Vendor application certification may be required.
$84,094.40 - $129,792.00 / year
Hours / Pay period
This is a full time telework position. Normal business hours, Monday - Friday. Will participate in a 24/7 on-call rotation.
As needed with 24/7 on-call rotation responsibilities.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Discover unlimited opportunities. Your IT career may start as a Help Desk Specialist or Work Station Technician, an intern, or entry-level Analyst/Programmer and develop into a mid- or senior-level technical position. You may choose to grow laterally as a technical expert, learning and supporting many different aspects of IT services. Or you may choose to become part of the leadership team.
- Business Relationship Management
- Enterprise Infrastructure
- Enterprise Architecture
- Project Management and Systems Analysis
The Life Changers
When you choose an IT career with Mayo Clinic you will have an opportunity to engage with new and innovative solutions which will improve quality of life and patient outcomes. You will partner with brilliant Physicians and Scientists to help drive translational medicine in a fast-paced environment where creativity, energy, and dedication will result in success.”Marie Koctecki
Senior Manager, IT Service Delivery
Over the span of my career, I have worked in multiple divisions across IT and have now advanced to a Service Delivery Manager role, managing a Project Management Office (PMO). The opportunities within the department of IT are vast. I have been able to gain my Project Management Professional (PMP) certification as well as my Certified Scrum Master (CSM) certification while at Mayo Clinic.”Betty Hutchins
Manager, IT Service Delivery
I appreciate the breadth of career paths within IT and the ability to branch out and diversify my professional expertise while remaining with Mayo Clinic. The diverse backgrounds and depth of expertise of my coworkers is an attribute of Mayo’s unique culture; I enjoy the opportunity to work with so many world-renowned experts and thought leaders across a wide array of professions.”Samanthie Epps
Manager, IT Speciality Systems
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