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Medical Administrative Assistant - Multiple Departments and Openings

Job ID 187318BR Date posted 08/18/2022
  • Rochester, Minnesota
  • Full Time
  • Medical Operations Support
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Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We are actively recruiting for multiple Medical Administrative Assistants across the Rochester, MN campus. Opportunities are available in multiple areas of the clinic and for various schedules and shifts, dependent upon availability at time of offer. Most openings are Monday-Friday day shift, full time positions; but a limited number of part time positions may be available. Your availability and desired hours will be further discussed at the time of an interview. This posting is for applicants EXTERNAL TO MAYO CLINIC ONLY.

Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers and will have the opportunity to express interest in the open positions.

Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a robust employee benefits package. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.



Position description
Medical Administrative Assistants support the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. Actively partner with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives.

Applies expertise to perform a variety of clinical and non-clinical administrative support tasks including:
- requesting and managing the flow of patient materials;
- coordinating appointment schedules;
- scheduling, coordination, and follow-up tasks for meetings, events, and professional travel;
- managing calendars;
- preparing documents and presentation materials;
- processing invoices and reimbursements;
- composing and/or transcribing correspondence/documents;
- supporting departmental projects/activities;
- creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts;
- answering telephones and providing related follow-through.

Candidate will need to:
- exhibit initiative, proficiency, and adaptability to optimize the time of those supported;
- have strong organizational, communication, and interpersonal skills;
- a commitment to quality and excellence in service;
- commitment to confidentiality and professionalism;
- accountable for ensuring accuracy, thoroughness and completeness through attention to detail in all patient-related activities

Position may be eligible to telework 50% or more based on location, work unit and business need after on-site training period is completed. Candidate must be within driving distance to the Rochester, MN campus.

Qualifications
Position requires one of the following :
- a high school diploma or G. E. D. with a minimum of two years’ experience in an administrative support role;
- one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role; or
- an associate’s degree in an administrative, business, or medical-related program.

Administrative support role experience must include performance of responsibilities such as:
- meeting management and calendar coordination
- creating/transcribing correspondence/documents
- utilization of business-related software to produce databases, spreadsheets, presentations, etc.

Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background.

*Please attach transcripts indicating successful completion of coursework to application*

Additional qualifications
Preferred Qualifications:
- Possess high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication;
- ability to prioritize, frequently and quickly shift tasks;
- adapt to a rapidly changing environment;
- demonstrate effective and appropriate decision-making, judgment, and confidentiality;
- attention to detail and follow-through;
- experience with coordination of travel and expense management;
- proficient application of English grammar, punctuation, and sentence structure
- demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment and ability to navigate multiple systems simultaneously.

Prefer work-related experience within the last ten years.

License or certification
None required.

Exemption status
Non-exempt

Compensation Detail
$19.52 - $27.38 / hour

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
Must be available to work Monday to Friday day shift 8:00 am to 5:00 pm in Rochester, MN.

Most openings are full time positions, but a limited number of part time positions may be available. Your availability and desired hours will be further discussed at the time of an interview.

Position may be eligible to telework 50% or more based on location, work unit and business need after on-site training period is completed.

Weekend schedule
N/A

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter
Andrea Hansen

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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