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Operations Solutions Coordinator - Global Healthcare Logistics

Job ID 316602 Date posted 11/16/2023
  • Rochester, MN
  • Full Time
  • Mayo Collaborative Services
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MCS Operations is highly regarded as the benchmark for excellence within the reference laboratory industry. MCS goes to market as a differentiated provider and leans heavily on the efficacy of those areas within the control of MCS Operations. 

MCS Operations serves as the functional link that enables MCS strategy execution in highly competitive markets. The MCS business is constantly growing and evolving to meet the changing face of medicine; new markets, technologies, and clinical requirements require unique solutions and new services. 

MCS Operations requires the ability to respond in an agile and flexible fashion to these develops, combining past experience with creative problem solving to position MCS to functionally deliver on business opportunities. 

The Operations Solutions Coordinator-MCS reports to the Director-Operations-MCS and collaborates across the different MCS Operations pillars to lead the initial investigation, solutioning, and implementation of new service lines. Domestic and international travel required.


  • Bachelor’s degree in human-based biology, chemistry, Medical Laboratory Science, biochemistry, biomedical engineering, or related scientific fields and seven years of clinical laboratory and/or patient care experience is required. 
  • Bachelor's degree from an accredited institution with a combination of directly-related experience and education may be considered. 
  • Experience must include demonstrated ability to work collaboratively with internal (physician, scientist, administrative, supervisory, and allied health staff) and external vendor and client stakeholders. 
  • Must possess strong prioritization and workload management skills with the ability to undertake several projects or tasks simultaneously.
  • Must have ability and confidence to effectively function independently and utilize strong judgment in decision making. 
  • Must be accountable, adaptable, flexible, creative, dependable, responsible, and able to perform well within a multi-functional environment.
  • This position is based out of your home office. Candidates must have access to a major airport.

Additional Qualifications:

  • Experience developing and leading implementation of new product lines and services both internally and in partnership with external clients and partners is preferred. 
  • Excellent written and verbal communication skills and the ability to present information to a wide array of audiences both internal and external. 
  • Must have a high level of technical competence and confidence to assess impact on patient care and business plans. 
  • Healthcare experience required 
  • Include cover letter highlighting qualifications for the role 

There are two roles available with additional qualifications required:

First coordinator position, incumbents must possess: 

  • Must have Industry experience in supply chain, logistics, and shipping management. 
  • Experience working closely with shippers, manufacturers, and corporations moving material from one location to another. 
  • Preferred experience in healthcare, shipment of specimens/supplies.

Second coordinator position, incumbents must possess: 

  • Must have industry experience in logistic international/domestic import and export permits, declarations, laws, and regulations.  
  • Experience with market-specific location compliance, shipping stipulations, and transportation regulations. 
  • Preferred experience in healthcare, shipment of specimens/supplies, and ability to learn or have knowledge of speaking different languages to communicate effectively.  

Exemption Status


Compensation Detail

Experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx. $3,556 based on a full-time position.

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Mon-Fri, regular business hours. Position is 100% remote; can work from anywhere in the U.S. & requires access to a major airport. Travel within the US involving clients, field staff, and vendors interaction. Travel to Rochester, MN for meetings with clients/internal staff meetings will be required.

Weekend Schedule

As needed to meet the needs of the business.

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Cristal Blanco
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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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