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Quality Improvement Advisor II

Job ID 182968BR Date posted 06/21/2022
  • Rochester, Minnesota
  • Full Time
  • Research
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Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2021-2022) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
This individual is responsible for the facilitation of multiple Continuous Improvement efforts and applies a variety of improvement methodologies (including lean, six sigma, theory of constraints, TQM, and human factors design) and group management techniques to support individuals and teams through process improvement initiatives. Works collaboratively with leadership to increase efficiencies, decrease costs, reduce variability, reduce errors/defects, and involve all appropriate personnel. This individual is responsible for needed continuous improvement training and education and works closely with other CI personnel to meet education needs at all levels throughout the institution. Flexibility, innovation, and creativity are necessary characteristics of the successful candidate. Individual is expected to continuously learn and apply new continuous improvement methodologies, and to spread successful innovation through the institution.

Qualifications
Masters degree in one of the following fields: nursing, business administration (w/ quality/operations emphasis), healthcare administration (w/ quality/operations emphasis), engineering, organizational development, human factors or similar field plus 4 years of relevant experience, with specific emphasis in: continuous improvement, customer service, systems analysis, working with outside consultants, group leadership and facilitation, interpersonal communication, team building, OR Bachelors degree in same fields plus 7 years of relevant experience. Strongly prefer candidates with a healthcare background. Personal computer knowledge and proficiency. Knowledge and understanding of and demonstrated experience applying continuous quality/service level improvement concepts. In-depth understanding of human relations, group dynamics, change theory, and improvement methodologies. Knowledge of management principles and techniques, problem-solving methodologies and analytic techniques. Knowledge of basic statistics, data analysis and graphic displays of information. Excellent oral and written communication skills as well as working knowledge of software such as: spreadsheets, graphics and word processing. Ability to independently manage a varied workload of projects with multiple priorities; must be capable of consulting and working collaboratively with a variety of individuals. Other abilities include flexibility, change agent, ability to provide encouragement, and stimulate innovative thinking under adverse conditions and short deadlines.

Exemption status
Exempt

Compensation Detail
$89,772 - $134,638 / year

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
80

Schedule details
Standard hours are flexible between 7am central and 5pm central

This position works remotley 50% or mote of the time. Business needs require employees to live within a reasonable driving distance of campus

Weekend schedule
none

Remote
Yes

International Assignment
No

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Recruiter
Jill Squier

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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