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Resident Activity & Hospitality Assistant

Job ID 187847BR Date posted 11/16/2022
  • Rochester, Minnesota
  • Full Time
  • Charter House
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Position description
The Resident Activity and Hospitality Assistant(RAHA)role serves to be ready to support the staffing needs in a variety of departments in order to support the residents and staff in daily operations. The individual in this role is a critical team member in engagement with the resident, supporting important services and ensuring the environment is safe and healthy for all who live and work in Charter House. Duties may include but are not limited to: functioning independently in transporting/escorting Charter House residents/clients to a variety of appointment needs in a safe, timely and efficient manner, providing basic cares for residents in the care venues, engaging residents in small group or individual activities, coffee service to residents in the independent living apartments, assisting with resident/family visits, light housekeeping and sanitization of surfaces. The A/H Assistant provides excellent customer service while establishing and maintaining a professional, engaging and helpful relationship with residents, families, visitors, and other Charter House personnel. This is a highly flexible and variable role that must be ready to adapt in support of needs identified for that day or longer as scheduled.

A high school diploma or equivalent is required. One year of customer service experience and/or geriatrics experience preferred. Requires effective communication, strong problem solving and interpersonal skills. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays and weekends with rotating days off.

Additional qualifications
Previous senior living community, hospital or clinical experience is preferred. Previous customer/client/resident interaction roles preferred. Requires good communication and human relation skills to interact with residents/clients, family members and staff. Must be able to work independently. Strong problem solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours.

Exemption status

Compensation Detail
$15.12 - $21.59 / hour

Benefits eligible

Full Time

Hours / Pay period

Schedule details
Preferred hiring as 1.0 status, however, can vary between 0.5 to 1.0 FTE as needed by the candidate.

Weekend schedule
Rotating weekends with hours from 8:30-5:00pm

International Assignment

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Tammy Pfeifer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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