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Senior Solutions Architect - Platform - Remote

Job ID 307317 Date posted 05/26/2023
  • Rochester, MN
  • Full Time
  • Mayo Clinic Platform
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Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


Within the team, the Senior Solution Architect, will be responsible for connecting our solution strategy to market success by transforming market solutions into tangible, demonstrable client and user facing experiences; by supporting sales readiness and scalability through the development of solution demonstrations, supporting materials and training sessions for client-facing teams; by partnering with client-facing teams on strategic sales pursuits to develop tailored solutions for customers’ particular needs; and by sharing market learnings with the broader market solutions team to inform the solution strategy and development process. 
Specific responsibilities will include: 
Solution Strategy 
• Mastering the ways that MCP’s products, service offerings, and partners (value propositions, key capabilities, features, functions, etc.) can be brought together to address customer needs 
• Becoming a subject matter expert in the markets we serve by cultivating a detailed knowledge of relevant market trends, economic drivers, the typical economic, user and technical buying influences, needs relative to each buying influence, as well as the competitive landscape and MCP’s points of differentiation 
• Helping refine market solutions based on this knowledge of MCP’s offerings and the strategic landscape, as well as feedback collected in-market through strategic sales support 
• Identifying and helping prioritize product roadmap requirements based on market knowledge 

Solution Readiness
• Developing compelling demonstrations of generic market solutions spanning the entire MCP portfolio, as well as necessary supporting materials for client-facing teams 
• Training client-facing teams on demos of generic market solutions 
• Partnering with solution managers and delivery teams to review generic and client-specific market solutions to identify potential pitfalls or limitations and creative workarounds that still help clients accomplish the goal, prior to sales and implementation 
• Documenting solution technical requirements based on delivery team feedback and knowledge of customer needs 

Strategic Sales Support
• Providing strategic support and guidance to sales representatives and account relationship managers on deal-specific solution strategy, business benefits, product capabilities and constraints throughout the sales process
• For high priority deals, (in partnership with client facing teams), leading preparation and development of deal-specific demonstrations that convey to customers the benefits of our proposed solution, and serving as a SME on the solution 
• Consulting with prospective customers to identify business problems, technical requirements, objectives and priorities relevant to our software solutions
• Identifying implementation requirements with respect to data, platform configuration, and engagement to anticipate pitfalls, and to ensure delivery teams have adequate awareness and that deal scoping/pricing reflects actual requirements

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.


Master’s degree required, or bachelor’s degree and 10+ years of experience.

Degree(s) in Business, Computer Science, Engineering, or other technology or domain-related field preferred.

• Experience with product and technology demonstrations
• Experience working with vendor product and development teams on behalf of customers, being the “voice of the customer.” 
• Ability to understand how solutioning decisions impact product roadmaps and development timelines.
• Experience with complex healthcare IT integrations, web applications, and SaaS configuration.
• Extensive understanding of the healthcare industry including cost drivers and value opportunities; ability to tie technical solutions to client or prospect needs.
• Working technical knowledge of full-stack cloud environments, agile, data lakes, and data warehouses.
• Ability to work and collaborate across teams without management direction.
• Ability to eliminate sales obstacles through creative and adaptive approaches to solving problems.
• Highly motivated self-starter with the ability to work proactively with internal teammates and external clients.
• Excellent communication (oral/written/presentation) skills.

Exemption Status


Compensation Detail

$145,101 - $210,413 / year

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

Monday - Friday Normal Business Hours

Weekend Schedule

Not Applicable

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Julie Melton
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Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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