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SMC Transporter

Job ID 192992BR Date posted 11/10/2022
  • Rochester, Minnesota
  • Full Time
  • General Services
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Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
Has direct patient contact and frequent interaction with nurses, radiology techs, desk staff, door attendants, etc. Transport patients, visitors, and patient-related items in a safe and efficient manner. Provide detailed verbal communication to appropriate care team member as part of the handoff during drop off and pick up of patients which includes confirming patient identification. Functions independently and as a team member with minimal supervision and possesses knowledge in the use of a smart phone. Proper input and management of transport requests may be required via computer and/or with General Service dispatch via telephone. Safely operate multiple types of motorized patient transport equipment. Disinfect equipment after each patient use and request maintenance as needed. Perform wheelchair roundups to storage locations or designated floors. Employees in this role will stand and/or walk 10-12 miles per 8-hour shift and frequently push/pull patients up to 200 pounds and occasionally up to or exceeding 350 pounds. Transport patients who require the use of oxygen, intravenous pumps, wound vacs and/or other special equipment. Uses various medical equipment and partners with the healthcare team to ensure patent safety and an oxygen warning card is completed. Understands and adheres to the medical isolation precautions, protocols, and PPE requirements. Confirm these precautions with Epic information and a member of the patient’s care team. At the direction/assistance from member(s) of the medical care team, frequently perform lateral slide transfers with the use of a slider board and slider sheet to transfer patients to/from beds and/or stretchers and occasionally assist with hooking up/disconnecting ceiling lift slings. Provide patient and visitor assistance as necessary. Transport critical care patients requiring Nurse and/or Respiratory Therapist accompaniment. Monitor patient’s condition during transport when a patient care staff member is not accompanied. Be aware of the patient’s medical condition while in route. Recognize and monitor changes in the patient’s condition which may require a medical emergency call. Working hours may include days, evenings, overnights, holidays, and weekends with rotating days off. Staff may be required to attend meetings outside of normal work schedule and/or assist in the training of new employees. Minimum of 80 hours of on the job training is necessary to perform basic job functions.

Requires a high school diploma or equivalent and three years customer service experience required.

Additional qualifications
One year previous hospital, clinical or patient care experience preferred. Must be able to work independently and in a group setting with minimal supervision. Requires exceptional verbal communication skills as well as telephone and human relation skills to interact with patients, guests, and staff. Must communicate effectively in a professional and respectful manner during high-stress situations. Must be able to adapt to unpredictable and stressful situations, while maintaining a calm and pleasant demeanor. Strong problem-solving skills are necessary. Must be able to demonstrate exceptional initiative and a proven ability to quickly respond to customer needs in a fast-paced work environment. Basic computer skills are required, with proficiency in Microsoft Word and Outlook. Must be able to read, write, speak, and understand English.

Exemption status

Compensation Detail
$19.01 - $26.45 / hour

Benefits eligible

Full Time

Hours / Pay period
64 hours every two week pay period

Schedule details
Shift Schedule

Wednesday: off
Thursday: 10:30pm - 7:00am
Friday: 10:30pm - 7:00am
Saturday: 10:30pm - 7:00am
Sunday: 10:30pm - 7:00am
Monday: 10:30pm - 7:00am
Tuesday: off

Wednesday: 10:30pm - 7:00pm
Thursday: off
Friday: off
Saturday: off
Sunday: off
Monday: 10:30pm - 7:00am
Tuesday: 10:30pm - 7:00am

Weekend schedule
See schedule details.

International Assignment

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

Robin Canion

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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  • Benefits


    As your career evolves, our compensation and benefits packages are designed to change with you — meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.

*The observation program does not meet clinical hours needed for school.

*Post-undergraduates do not qualify for this program.

*The Department of Nursing is not a participant in this program.

Equal opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Reasonable accommodations

Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment.  If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or  888-266-0440.

Job offers

Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.


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