Activity & Hospitality Assistant - Charter House



City
Rochester
State
Minnesota
Telecommute
No
Department
Charter House
Why Mayo Clinic
You are invited to be a part of Charter House, Mayo Clinic’s only Retirement Community, as a Activities & Hospitality Assistant. If you have a passion and desire to enrich the lives and touch the hearts of older adults, consider joining our team in providing compassionate and high quality care and services.

Charter House is renowned for excellence in both the service and care provided to its residents. Home to residents from around the world, Charter House brings together in one location a diverse selection of resident choices, lifestyle options, services, healthcare and amenities. CHJobs
Position description
The Activity and Hospitality (A/H) Assistant role serves to be ready to support the staffing needs in a variety of departments in order to support the residents and staff in daily operations. The individual in this role is a critical team member in engagement with the resident, supporting important services and ensuring the environment is safe and healthy for all who live and work in Charter House. Duties may include but are not limited to: providing basic cares for residents in the care venues, engaging residents in small group or individual activities, coffee service to residents in the independent living apartments, assisting with resident/family visits, light housekeeping and sanitization of surfaces. The A/H Assistant provides excellent customer service while establishing and maintaining a professional, engaging and helpful relationship with residents, families, visitors, and other Charter House personnel. This is a highly flexible and variable role that must be ready to adapt in support of needs identified for that day or longer as scheduled.
Qualifications
A high school diploma or equivalent is required. One year of customer service experience preferred. Requires effective communication, strong problem solving and interpersonal skills. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays and weekends with rotating days off.
Additional qualifications
Previous senior living community, hospital or clinical experience is preferred. Previous customer/client/resident interaction roles preferred.
Exemption status
Non-exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $12.00 per hour.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
Can work between a .8 - 1.0 FTE

Works varied hours which may include days, evenings, days/evenings, holidays and weekends with rotating days off.

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Category
Other Patient Care
Career profile
Charter House
Job posting number
136879BR
Recruiter
Tammy Pfeifer
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.