Mayo Clinic Stores
Why Mayo Clinic
At Mayo Clinic, we treat patients from all different backgrounds and we believe having a diverse team helps us complete our mission to support the needs of our patients. Our patients and teams are diverse in terms of backgrounds, skills, experiences and perspectives. We are dedicated to being an industry leader in growing a diverse and inclusive workforce that thrives at Mayo. If you would like support our mission, we invite you to consider applying for a Life Changing Career!
This position needs strong skills in change management, team building, communication, and staff engagement. With the guidance of the WI Regional manager, it will be the expectation to oversee the day to day process of inventory, staffing schedules, call center, hospice, and home deliveries. There will be a need to fill in for staffing shortage performing home deliveries, answer phones, receive inventory, cleaning equipment, and shipping. The Westgate location is a warehouse and small retail location where this position will need skillset in inventory management, warehouse organization, inventory technology, and product maintenance. Work with manager and business office to educate staff and hospice team members on processes, billing, equipment, and policies.
Hours 8-5 with an hour lunch Mon- Friday
The Mayo Clinic Store Assistant Manager is responsible for day to day smooth operations of the retail medical supply store for the Mayo Clinic. This individual oversees employees and job functions including staffing (hiring and firing), coaching and employee development. Optimizes area productivity, resolves service problems and develops and maintains policies and procedures. Responsible for maintaining good product selection, and keeping employees trained on products, recommending pricing. Works closely with Medical Products Business Office to assure Medicare/Medicaid compliance. Maintains compliance with HIPPA and other third party payer requirements. May perform special projects at the direction of the Manager. Works with Management staff for all stores to assure staff are adequately cross-trained and consistently trained on policies and procedures. Candidate must also possess strong customer service and interpersonal skills.
High school diploma. Bachelor’s degree in business or other related field preferred. Two years’ experience in a retail position. In lieu of post-secondary,4 years’ experience in a retail position may be considered. Must be customer focused, service oriented and possess strong skills in team building, communication, decision making, problem solving, goal setting and business sense. Knowledge of medical terminology, exposure to durable medical equipment and HCPCS coding preferred. Prior Lead or Assistant Supervisory experience a plus.
License or certification
Valid driver’s license if applicable.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $21.37 per hour.
Monday- Friday 8-5 with an hour lunch. Occasional back fill with call, as necessary for staffing.
Only in cases for emergent staffing issues, as this is a 24/7 operation.
Eau Claire, with a metro area of 163,000 is home to the 11,000 students at the University of Wisconsin – Eau Claire. Strong schools, low crime rate, and a reasonable cost of living may be expected. With an abundance of outdoor activities, The city also serves as the retail center for west central Wisconsin and the major metro area of Minneapolis/St. Paul is 90 minutes away. Mayo Clinic Health System in Eau Claire is recognized as a Best Hospital in Northwestern Wisconsin and within the top 10 for Hospitals in Wisconsin (U.S. News & World Report, 2019-2020).
Administration, Business, Finance
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.