Mayo Clinic Laboratories
Why Mayo Clinic
Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to all individuals from a wide variety of backgrounds. At the Department of Laboratory Medicine and Pathology (DLMP) and Mayo Clinic Laboratories (MCL), we aim to diversify our workforce and to create an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. By leveraging the strengths that each diverse individual and group brings to the table, we gain the strategic advantages of accelerated innovation, better problem solving, enhanced productivity and job satisfaction, improved quality, and, most importantly, we find better ways to meet the needs of our patients.
The Clinical Specialty Rep (CSR) is responsible for promoting Mayo Clinic's core values and supporting community based health care and integrated delivery systems through the sale of Mayo Medical Laboratories (MCL) tests. In alignment with the MCL sales process and the clients they are assigned to work with in collaborative selling. Accountable for generating new business revenue and co-developing with our clients their specific account and/or test selling and promotional strategies. In collaboration with the CSR Director, Regional Director of Sales, Regional Managers and their clients, project annual sales growth, market dynamics and economic conditions. Co-develop and implement business plans for territory/accounts with the CSR Director, Regional Director of Sales, Regional Managers and their clients. Effectively sell and compel buying influences to move testing to Mayo and their clients by differentiating from competing interests. Coordinate appropriate resources, develop presentations and participate in the bid process for new and upsell opportunities. In collaboration with Product Managers and the CSR Director, Regional Director of Sales, Regional Managers identify specific tests or groups of test that are differentiated in the market and pursue upsells to targeted clients. With regional manager, negotiate pricing, coordinate contract development and execution and monitor the accurate lock-in of prices.
Bachelor's and three years’ experience in sales (preferably within the market segment they will be representing (e.g., Therapeutics & Renal Diagnostics), physician/client facing contact or negotiating contracts within a hospital or laboratory setting.
This position requires incumbent to work from an office in their home located within territory of support - Minnesota, North Dakota, or South Dakota.
*Visa sponsorship not available for this position*
Master's in business, medical technology, or sciences preferred. Must have excellent human relations, management, and communications skills. Must be accountable, adaptable, flexible, creative, dependable, responsible, and able to perform well within multifunctional environments, and be customer-focused. Ability to manage several projects or tasks simultaneously and to exercise appropriate judgment when prioritizing projects. Decision-making and problem-solving ability, adherence to Mayo Clinic and MCS policies and procedures. Ability to function and work in a diverse work environment while selling MCS Services and providing direction to clients in a concise, sensitive, informative, and professional manner. Keeping a positive and courteous tone, particularly in adversarial discussions. Keeping abreast of regulatory issues, reimbursement issues, and service requirements.
License or certification
Valid driver's license and a good driving record are required, along with the ability to travel extensively on all forms of major public transportation. FACHE certification preferred.
Education, experience and tenure may be considered along with internal equity when job offers are extended.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Administration, Business, Finance, Clinical Labs and Research
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.