Why Mayo Clinic
Join our growing practice in London! We are looking for a Healthcare Assistant to join our dedicated team and make a difference in the lives of our patients.
Mayo Clinic is a global leader in medical care. Our doctors practice the art of care, not just the science of medicine. They take the time needed to perform unhurried, comprehensive and thoughtful evaluations and consultations, making sure patients understand every step of their care.
External relocation is not provided. This is not an internal expatriate assignment.
This position in located in London, UK.
The Healthcare Assistant facilitates client visits and supports the health care providers by anticipating and responding to client needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits.
A-Levels or equivalent and two years of customer service experience required, such as administrative, physician's office, appointment scheduler or retail/service industry. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Individuals may also need to complete an Anatomy/Physiology and/or Pharmacology course (whichever is most relevant to the department).
Relocation is not available for this position.
Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable)
Requires computer skills (i.e., Windows-based applications and intranet/internet use) with the ability to key board. Ability to work independently, be goal directed and have strong organizational skills. Effectively multitask without compromising quality. Excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. Ability to communicate with individuals and small groups with credibility and confidence. Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication. Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities.
Education, experience and tenure may be considered along with internal equity when job offers are extended.
Monday - Friday day hours
Located in London, Mayo Clinic Healthcare offers an array of services, including a range of comprehensive health assessments, specialist consultations, concierge medical programmes and second opinion services. We offer expert care to our patients in London and also provide a gateway to a variety of highly skilled specialists and services in the United States.
Other Patient Care
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Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.