Home Medical Equipment Specialist I - Mankato



City
Mankato
State
Minnesota
Telecommute
No
Department
Mayo Clinic Stores
Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.
Position description
Assists patients with product selection, set up and training of home medical equipment in accordance with provider prescriptions. Gathers registration and insurance information accurately and efficiently, and processes information for payment according to payer requirements. Handles private patient information in a compliant and confidential manner. Assists with maintaining store inventory including inventory cycle counts and perpetual inventory. Performs duties of the job in a manner that is attentive to age and ability considerations of the patient. Provides patient CPAP, Wheelchairs, Knee Walkers, and other Home Medical Equipment or supplies as needed typically in a store setting. Completes minor in home repair of medical equipment as needed. This position is the first level of the three Home Medical Equipment Specialist levels.
Qualifications
High school diploma or equivalent. Effectively reads, writes, speaks and understand English. Able to learn technical tasks. Able to follow written and verbal directions. Able to apply math and calculator skills. Able to efficiently use computer software applications with keyboarding experience. One year customer service or patient care experience within the last five years. Exceptional customer service skills. Proven ability to work in a fast paced environment, able to multi-task and make decisions affecting patient care. High level of professionalism. High level of attentional to detail. Physical and mental stamina to be able to withstand what can often be a fast-paced, stressful environment; potentially on feet 90-100% of the time. Must be able to tolerate repetitive hand motion. Must be able to lift up to 50 pounds.

NOTE: Must have completed application and current resume in order to be considered.
Additional qualifications
Prior experience in the home medical equipment field. Medical equipment sales or medical billing experience. Call center experience. Knowledge of Medicare, Medicaid and/or private insurance billing. Proven organizational and problem solving skills. Proven ability to effectively work both independently and in a team environment.

License or certification
For locations requiring driving a company vehicle, must have a valid driver’s license and a clean driving record.
Exemption status
Non-exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $18.04 per hour.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
Store hours are Monday to Friday 8 am to 5 pm. Work hours will vary between 7:30 am and 5:30 pm. Typical work week will be five 8 hour days.

NOTE: We will not sponsor or transfer visas for this position.
Weekend schedule
This position may require applicant to be on call weekends , evenings and holidays. Typical on call schedule may be 1 to 2 days month and 1 to 2 weekends per quarter. Holiday call will alternate.
Site description
Mankato is one of the largest cities in southern MN and has earned several livability awards. Mankato's economic growth leads Minnesota and is among the top in the nation. The city has a contiguous population area of 96,740 and 1.6 million people live within 60 miles of Mankato. Greater Mankato is centrally located in south central Minnesota, nestled in the scenic beauty of the Minnesota River Valley, with convenient access to Minneapolis-St. Paul just one hour away.
Category
Administration, Business, Finance
Career profile
Finance
Job posting number
154334BR
Recruiter
Arminda Yutuc
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.