Healthcare Technology Management
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A Biomedical Equipment Specialist 1 repairs, calibrates, maintains and performs preventative maintenance on medical equipment used at Mayo Clinic Rochester and Mayo Health Systems. Biomedical technicians are assigned to a work unit that specializes in maintaining specific modalities of biomedical equipment used in both clinical and research areas (see job addendum for each specialty). Due to the amount of specialized equipment in this area, each technician must ultimately provide both primary service expertise and back up responsibility on multiple types of biomedical equipment. For this reason, most technicians in this specialty are expected to satisfy the competency requirements of a higher level biomedical equipment specialist and advance within approximately 5 years. This equipment must be maintained such that it provides reliable, accurate and high quality results for patient care and safety. Most service calls are communicated directly from the equipment user to the technician and often requires a response time of 15 minutes or less. The technicians must prioritize their own work appropriately and be available to work overtime and participate in an on-call rotation if needed. Individuals in this position must be customer focused with good communications and interpersonal skills. Specialized knowledge obtained through on-the-job-training and manufacturer's training is required to maintain nearly all of the equipment assigned to this specialty. The individual must be committed to continuously improving their knowledge and abilities in order to become and remain proficient. Individual must be highly organized, efficient, and multifunctional with the ability to work independently or in a team environment. (Note: This position is similar to that of a field service engineer working for a biomedical equipment vendor. Unlike the field service engineer, this position requires more skills and experience to be competent in the various types of manufacturer's equipment.)
Requires a minimum of an associate's degree or graduate from an accredited electronics school or electronics training in military. Preferably, the minimum educational requirement would also include some biomedical equipment training. Familiarization with medical terminology, human anatomy and physiology is helpful. Knowledge of computer operating systems and microprocessors is desirable.
Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee).
This position is as a primary support technician for the Mayo RTLS program. The RTLS program is responsible for designing and delivering the location services platform across the Mayo Enterprise. The infrastructure, including RTLS tags and antennas, need to be maintained in such a way that devices have maximum use, uptime, meet the manufacturer’s recommended maintenance.
Education, experience and tenure may be considered along with internal equity when job offers are extended.
Eau Claire, with a metro area of 163,000 is home to the 11,000 students at the University of Wisconsin – Eau Claire. Strong schools, low crime rate, and a reasonable cost of living may be expected. With an abundance of outdoor activities, The city also serves as the retail center for west central Wisconsin and the major metro area of Minneapolis/St. Paul is 90 minutes away. Mayo Clinic Health System in Eau Claire is recognized as a Best Hospital in Northwestern Wisconsin and within the top 10 for Hospitals in Wisconsin (U.S. News & World Report, 2019-2020).
Healthcare Technology Management
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Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.