Why Mayo Clinic
Seeking an Senior IT Analyst - Programmer. The Operational Data Stores Services unit in the Data Delivery Services section is seeking a highly motivated Senior IT Analyst/Programmer to work with the unit data Integration teams. These teams are tasked with supporting the Administrative Data Warehouse for Enterprise Reporting and Analytics and the AllScripts EPSi application. The ideal candidate will have strong analytical skills, strong process orientation, documentation experience, and experience with data warehousing. Knowledge of Azure Dev Ops (ADO) and ServiceNow is also desirable. The individual will partner with representatives from across the IT
organization, Department of Data and Analytics, and Epic to successfully meet project timelines. Must have demonstrated ability to work independently as well as within a dynamic team environment. Individual must contain strong communication, interpersonal skills, and ability to work with multiple groups outside of IT and Mayo. Commitment to establishing and meeting deadlines, taking initiative, and following through on tasks is extremely important.
Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to patients from a wide variety of backgrounds and creating an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. This commitment to diversity is woven into the fabric of Mayo Clinic — we embrace these values as we serve our patients, employees, students, suppliers and communities.
Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals. Evaluates alternative approaches and presents recommendations to teams and unit leadership. Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment. Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites. Produces and maintains documentation such as system requirements, designs, resource inventories, and plans. Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities. Works effectively across departmental organizations gaining consensus of stakeholders. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 on-call support.
Bachelor’s degree and 3 years’ experience, including 1 year demonstrated technical experience; Or, Associate’s degree and 7 years’ experience, including 1 year demonstrated technical experience.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
Bachelor’s degree in computer science, information systems, engineering, or a related field is preferred. This position
requires an understanding of information systems architecture and application development. Experience in development and implementation using industry standard relational database tools and technologies is preferred, but will also consider software development training with an emphasis in relational database development tools and technologies. Candidate must have demonstrated analytical, technical design, and organizational skills. Preferred candidates will have experience with data modeling, SQL, data warehouse structure, ETL development, or delivering Business Intelligence solutions.
Prefer candidates with experience using SAP’s Data Services ETL tool, Microsoft SSIS or another leading ETL tool. Must have demonstrated ability to work independently as well as within a dynamic team environment, commitment to establishing and meeting deadlines, taking initiative, and following through on tasks. Candidates must have excellent verbal and written communication skills and be able to communicate with technical and nontechnical personnel. Knowledge of system design principles, software development methodologies, and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in
presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications.
Applies effective system design principles and software development methodologies. Demonstrated ability to multi-task among multiple complex assigned tasks/projects. Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities. Evidence of project management skills. Possesses an objective and positive attitude with all tasks and projects. Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance. Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Masters degree in applicable field preferred.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $3,035 based on a full-time position.
Hours / Pay period
M-F, 8am - 5pm. Schedule core hours may be flexible.
Rotational 24x7 on call support.
This vacancy may be open to full time telework candidates within the U.S./ reasonable travel to a Mayo facility if ever a business need/ meeting or client-facing. Mayo Clinic has facilities in Minnesota, Wisconsin, Arizona, and Florida.
IT and Engineering
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.