City
Phoenix
State
Arizona
Telecommute
Yes
Department
Information Technology
Why Mayo Clinic
Innovation and compassion are paramount to providing world-class medical care to patients from all over the world. We lean on the variety of perspectives and backgrounds of our colleagues’ to continuously challenge ourselves and to create a workplace that supports diversity, equity, and inclusion. Become part of the legacy that embraces our differences and enables us to provide the best care to patients from all over the world.

The Commercial Systems Unit at Mayo Clinic is seeking an experienced, highly motivated, IT Senior Analyst/Programmer to become a member of the team responsible for providing Robotic Process Automation (RPA) solutions for the Department of Information Technology and other departments across the enterprise when requested. The person filling this position should have a roll-up-your-sleeves attitude, be a solution builder, willing to share new ideas and enjoys working in a collaborate environment.

This an excellent opportunity be a part of a team responsible for identifying opportunities for increased adoption of automation while collaborating with multiple teams across the institution.
Position description
Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.

In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.

Evaluates alternative approaches and presents recommendations to teams and unit leadership.

Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.

Maintains and supports multiple systems or complex software applications and their associated hardware at multiple Mayo Clinic sites.

Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.

Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.

Works effectively across departmental organizations gaining consensus of stakeholders.

May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.

Acts as a liaison to Mayo departments and vendors to adequately support the division’s computing systems.

Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.

May be required to provide 24/7 on-call support.
Qualifications
Bachelor’s degree and 3 years’ experience, including 1 year demonstrated technical experience;

Or, Associate’s degree and 7 years’ experience, including 1 year demonstrated technical experience.
Additional qualifications
Applies effective system design principles and software development methodologies.

Demonstrated ability to multi-task among multiple complex assigned tasks/projects.

Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities.

Evidence of project management skills.

Possesses an objective and positive attitude with all tasks and projects.

Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance.

Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently.

Experience working in healthcare technology.

Exposure to managing both custom developed and vendor-supplied applications.

Masters degree in applicable field preferred.
License or certification

Exemption status
Exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $3,318.40, based on a full-time position.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
This is a full time telework position.
Monday - Friday, 8a - 5p
Weekend schedule

Site description
Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.

With Phoenix being the fifth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.

Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.
Category
IT and Engineering
Career profile
Information Technology
Job posting number
145535BR
Recruiter
Ted Keefe
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.