Why Mayo Clinic
The Data Center Services – ADC Unit within the Division of Data Center Infrastructure Services (DCIS) has an opening for a Senior IT Systems Engineer. The unit is responsible for management of F5 service used for load balancing (LTM), Authentication (APM), Application Security Manager (ASM), and Web Application Firewall (WAF) services.
This position will focus on Web Access Firewall services. The individual will collaborate with our customers and other members of the team to complete the work using best practices to ensure consistency and reliability of F5 service design. This position will engineer, configure, deploy, and maintain Web Application Firewall solutions and create WAF rules/signatures to mitigate threats and implement best practices.
Qualified candidates should have knowledge of system design principles, experience working hands on with F5 Viprion and various F5 Big IP Appliances, F5 LTM, APM, and ASM services. This position requires extensive knowledge of F5 Web Application Firewall configuration and management, designing and administering an F5 Web Access Firewall including updating signatures. Basic knowledge of software development and project management methodologies, and some computer programming and/or system support experience is essential. F5 Certified Technical Specialist level desirable, Security and Network Certificates desirable such as: CISSP, CCNP, CCNA.
This position can be located at any Mayo Clinic site.
Under general supervision and guidance, the Senior IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. May Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the selection, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic. May also be asked to evaluate new products/technologies to determine impact on existing system configurations; assist with cost/benefit analysis, and feasibility studies; and assist in preparation and presentation of proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Required to produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Works effectively across departmental organizations gaining consensus of stakeholders. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. May be asked to perform consulting tasks or act as an information resource and/or mentor both internally and externally to the work unit. Consistently demonstrates the ability to take responsibility and accountability for managing work with little or no direct supervision. Demonstrated ability to multi-task and prioritize issues appropriately. Must have demonstrated the ability to interact effectively with a variety of personnel at multiple sites. Candidates must demonstrate proficient verbal and written communication skills using English. Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. Must be able to see and hear within normally acceptable standards.
This position requires a Bachelor’s degree plus 3 years of demonstrated technical experience or an Associate
degree plus 5 years of demonstrated technical experience. A high school diploma and 7 years of
demonstrated IT technical experience focused on managing operating systems, including configuration,
internals, and maintenance processes in a large, complex organization like Mayo Clinic may be considered in
lieu of the degree.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $3,348.00, based on a full-time position.
Typical schedule is weekdays, 8 AM to 5 PM
This position may participate in an on-call rotation and project related work could require some weekends and evenings.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
IT and Engineering
Job posting number
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).