City
Rochester
State
Minnesota
Telecommute
Yes
Department
Information Technology
Why Mayo Clinic
Seeking candidates with strong attention to detail. Demonstrable experience in business analysis as well as architecture design and planning preferred. Infrastructure strategy and design experience preferred. Cloud strategy and design experience preferred. Knowledge/Experience with TOGAF 9 (Certification Preferred). Knowledge/Experience with CISSP (Certification Preferred). Knowledge and understanding of “Solution Architecture”. Ability to translate reference architectures into operationally viable designs. Demonstrable experience transitioning from Design to build, to operations. Expertise in one or more of the following: Business modeling, data design, information systems design, systems integration, and service design. Knowledge/experience with ITSM’s Service Strategy and Service Design.
Position description
Under general supervision and guidance, the Senior IT Systems Engineer is responsible for the maintenance and support of moderately complex systems software and hardware computer systems at multiple Mayo Clinic sites. Actively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity. May Interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Expected to contribute to the selection, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, plus the configuration and support of hardware systems across Mayo Clinic. May also be asked to evaluate new products/technologies to determine impact on existing system configurations; assist with cost/benefit analysis, and feasibility studies; and assist in preparation and presentation of proposals that consider alternatives and business case gains needed for comprehensive institutional consideration. Required to produce and maintain documentation such as systems requirements, designs, resource inventories and plans as requested by the work unit leadership. Works effectively across departmental organizations gaining consensus of stakeholders. Work will be reviewed for quality, timeliness, and adequacy at predetermined milestones. Develops and maintains effective relationships with the I.T. technical staff and management across all Mayo sites in the support of multiple projects simultaneously. May be asked to perform consulting tasks or act as an information resource and/or mentor both internally and externally to the work unit. Consistently demonstrates the ability to take responsibility and accountability for managing work with little or no direct supervision. Demonstrated ability to multi-task and prioritize issues appropriately. Must have demonstrated the ability to interact effectively with a variety of personnel at multiple sites. Candidates must demonstrate proficient verbal and written communication skills using English. Occasional weekends and evening coverage will be required. Participation in 24 x 7 on-call rotation also required. Must be able to see and hear within normally acceptable standards.
Qualifications
This position requires a Bachelor’s degree plus 3 years of demonstrated technical experience or an Associate

degree plus 5 years of demonstrated technical experience. A high school diploma and 7 years of

demonstrated IT technical experience focused on managing operating systems, including configuration,

internals, and maintenance processes in a large, complex organization like Mayo Clinic may be considered in

lieu of the degree.
Additional qualifications
Experience working in healthcare technology. Bachelor’s degree in computer science, information systems, engineering or related field; Master’s degree in a relevant technical discipline helpful. MCSE, CCNA, or other IT related certifications. Qualified candidates should have demonstrated experience in managing operating systems, including configuration, internals, and maintenance processes. Qualified candidates should have knowledge of system design principles, software development methodologies, project management methodologies, and some computer programming and/or system support experience. Experience managing both custom developed and vendor-supplied applications helpful. Advanced knowledge of multiple operating systems, including configuration, internals, and maintenance processes. A working knowledge of the following is preferred: Client/Server application architecture, Clustering, VB and scripting tools; MS SQL Server, Oracle, My SQL, DB2 or Sybase; Web Architecture including HTML, JavaScript, Active Server Pages (ASP), PHP; Network topologies and protocols e.g. IEEE 802.3, 802.11a/b/g, 802.1x, TCP/IP; SAN, NAS, virtualized storage environments. Experience in system hardware design, ordering, configuration, testing and implementation of large projects. Proficient verbal and written communication skills using English.
Exemption status
Exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $3,348.00, based on a full-time position.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
Monday - Friday, 8:00 a.m. - 5:00 p.m.

This position may be located at any Mayo Clinic site.
Telework/telecommute may be an option.
Weekend schedule
May be required to provide 24/7 on-call support.
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Category
IT and Engineering
Career profile
Information Technology
Job posting number
120601BR
Recruiter
Shelly Weir
Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).