City
Phoenix
State
Arizona
Telecommute
Yes
Department
Information Technology
Why Mayo Clinic
Innovation and compassion are paramount to providing world-class medical care to patients from all over the world. We lean on the variety of perspectives and backgrounds of our colleagues’ to continuously challenge ourselves and to create a workplace that supports diversity, equity, and inclusion. Become part of the legacy that embraces our differences and enables us to provide the best care to patients from all over the world.

Join the Identity Management Platform to build and support world-class secure solutions that help to provide exceptional medical care to our patients.

Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to patients from a wide variety of backgrounds and creating an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. This commitment to diversity is woven into the fabric of Mayo Clinic — we embrace these values as we serve our patients, employees, students, suppliers and communities.
Position description
The Identity Management Platform is seeking a Tech Specialist I. Ideally seeking candidates with 3+ years applied experience with Microsoft Active Directory, 3+ years DNS experience, and 3+ years of experience in the configuration and support of the Microsoft Operating System and associated hardware platforms
Desired Qualifications
  • Demonstrated knowledge and skills operating Microsoft Active Directory and Active Directory Lightweight Directory Services in a large, complex organizations
  • Demonstrated knowledge of security procedures for credential hygiene
  • Experience with hardware and software configuration management processes.
  • Strong team skills and ability to work in a fast-paced environment with minimal supervision.
Position Description:
The Identity Management Platform (IDMP) Section in the Platform Services division is seeking a highly skilled Directory Services administrator to join the Directory Services and Privileged Access Management team. The successful candidate will join a team who is responsible for supporting multiple Active Directory domains, virtualized directory services and privileged access tools used for multi-factor authentication and system and applications support.

The selected person will be responsible for the following:
  • Work with User, Group, and Computer Accounts
  • Work with Forests and Domains; Restructuring a Forest and Renaming Domains
  • Work with Trusts and Organizational Units
  • Work with Active Directory Sites
  • Work with Domain Controllers
  • Work with Global Catalog Servers and Schema
  • Work with Group Policies
  • Work with a highly secure environment
  • Experience with PowerShell is required
The successful candidate must also be able to work in a fast-paced environment, have strong security acumen and have strong organizational, system support experience and excellent communication skills. This position will be required to participate in an on-call rotation.

Strong team player whom can work independently on projects and assignments within scope of ability and authority escalating more complex issues or those requiring leadership approval to the appropriate individual. May regularly assume a team leadership role to direct and coordinate the work of other staff, which includes assigning tasks to staff taking into consideration balancing workloads, skill sets, technical knowledge, and criticality of the tasks. Serves as a consultant or tutor, coaching others in specific technical areas of expertise. Serves and participates on appropriate committees and institutional workgroups and acts as a resource to institutional committees on an ad hoc basis, providing consultation in their area of expertise. Participates on committees to establish technical standards, promote integration of data, and/or coordination of projects across work units. Responsible and accountable for the on-time completion of tasks and projects, demonstrating a commitment to meet established deadlines and priorities. Serves as an active member of technical workgroups needed to advance project objectives. Aids in technical planning for areas supported by work unit as part of yearly division planning. Provides leadership in the technical design, selection, and application of the of information and technology systems resources to satisfy the requirements of the department’s systems. Participates in system technical reviews and projects within the institution to ensure technical architecture and design is consistent with business needs. Develops technical proposals that consider alternatives and business case, gains needed institutional approvals, and works effectively across departmental organizations gaining consensus of stakeholders. Is recognized within their work area or division as a technical expert and is sought out for their in-depth knowledge of a broad range of current technologies and these technologies apply to the Mayo's environment. Provides technical leadership in system architecture, design principles, software development methodologies, and selection of technology systems within their division. Understands and applies concepts of enterprise architecture to ensure systems align, adhere, and integrate within Mayo Education Technology enterprise environment. May be required to provide 24/7 call support. Interfaces routinely with colleagues who may be located at any of the Mayo sites to perform job responsibilities requiring virtual collaboration and partnership.
Qualifications
Bachelor's degree and 5 years' experience including 3 years' of demonstrated technical experience and 1 year of demonstrated leadership experience; Or, Associate's degree and 9 years' experience including 3 years' of demonstrated technical experience.

Authorization to work and remain in the United States long term, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. citizen, national, or permanent resident, refugee or asylee). This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.
Additional qualifications
Capable of moving among work areas and willing to do so. Demonstrated project and deliverable consistency through repeatable and reliable performance. Proven evidence of project management skills. Demonstrated oral and written communication, organization, problem solving, and facilitation skills. Evidence of mastery level expertise in one computing technology. Demonstrated ability in solving complex technical problems with multiple computing technologies. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Master’s degree in applicable field preferred.
Exemption status
Exempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $3,416 based on a full-time position.
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
Full Time
Schedule details
Monday - Friday, 8:00 a.m. - 5:00 p.m. May be required to provide 24/7 on-call support.
Weekend schedule
May be required to provide 24/7 on-call support.
Site description
Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.

With Phoenix being the fifth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.

Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.
Category
IT and Engineering
Career profile
Information Technology
Job posting number
147556BR
Recruiter
Karissa Wirt
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.