Manager Lab Support Services and Business Ops

Laboratory Medicine & Pathology
Why Mayo Clinic

Position description
Responsible for oversight of laboratory support services and business operations for the Department of Laboratory Medicine and Pathology (DLMP). Provides coordination for and gives direction to the Mayo Clinic Phlebotomy and Central Processing areas. Manages a multi-campus department of over 100 employees. Ensures that all activities are carried out efficiently and in accordance with proper procedure.

Responsible for performance improvement and business analytics support for DLMP. Works cooperatively with operations, management engineering, revenue cycle, and financial accounting services to optimize operational and financial performance.

Serves as an active member of the Laboratory Management Committee. Maintains an effective working relationship with a variety of individuals throughout the institution and may have contact with persons outside Mayo Clinic as job dictates. Reports to DLMP Operations Administrator.
MBA, MHA, Master’s degree in related field, or equivalent experience preferred. Progressive responsibility in previous supervisory or leadership roles will be considered. Must demonstrate the ability to provide leadership to multiple areas, (with proven effectiveness in decision making and problem solving).Must possess ability to manage multiple priorities successfully. Must have good communication and interpersonal skills.
Additional qualifications
Experience in Lean Six Sigma, performance improvement, systems engineering, and business analytics preferred. Computer skills required.
Exemption status
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $3220, based on a full-time position.
Benefits eligible
Full Time
Hours / Pay period
Schedule details

Weekend schedule

Site description
Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The “River City by the Sea” has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!
Clinical Labs and Research
Career profile
Clinical & Support Services
Job posting number
Amelia Hoffman
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.