Medical Administrative Assistant

Secretarial Operations
Why Mayo Clinic
Mayo Clinic is actively recruiting for multiple medical administrative assistants across the Rochester, MN campus. Opportunities are available in multiple areas of the clinic and for various schedules and shifts, dependent upon availability at time of offer. Most openings are full time positions, but a limited number of part time positions may be available. Your availability and desired hours will be further discussed at the time of an interview. This posting is for applicants EXTERNAL TO MAYO CLINIC ONLY.

Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers and will have the opportunity to express interest in the open positions.

Medical administrative assistants help optimize the use of the health care provider's time and resources. Depending on the specific assignment, their tasks may include:

  • Transcribing medical dictation
  • Maintaining calendars for health care providers
  • Composing and coordinating correspondence
  • Overseeing travel management
  • Maintaining committee minutes
  • Developing documents for publication or presentation

Work schedules are primarily day shifts, Monday through Friday.

Position description
Applies expertise to perform a variety of clinical and non-clinical administrative support tasks including requesting and managing the flow of patient materials; coordinating appointment schedules; scheduling, coordination, and follow-up tasks for meetings, events, and professional travel; managing calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and/or transcribing correspondence/documents; supporting departmental projects/activities; creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts; answering telephones and providing related follow-through. Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. Exhibits initiative, proficiency, and adaptability to optimize the time of those supported. Strong organizational, communication, and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism are important components of the role. Is accountable for ensuring accuracy and completeness through attention to detail; accuracy and thoroughness in all patient-related activities is critical.

Must be available to work Monday through Friday from 8:00 a.m. to 5:00 p.m. in Rochester, MN.
Position requires high school diploma or G. E. D. with a minimum of two years’ experience in an administrative support role or one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role, or an associate’s degree in an administrative, business, or medical-related program. Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination, creating/transcribing correspondence/documents, and utilization of business-related software to produce databases, spreadsheets, presentations, etc. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background.

*Please attach transcripts indicating successful completion of coursework to application*
Additional qualifications
Possess high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication, and the ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment. Demonstrate effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through. Experience with coordination of travel and expense management. Proficient application of English grammar, punctuation, and sentence structure. Demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment and ability to navigate multiple systems simultaneously. Prefer work-related experience within the last ten years.
License or certification
None required.
Exemption status
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $19.14 per hour.
Benefits eligible
Full Time
Hours / Pay period
Schedule details
Must be available to work Monday through Friday from 8:00 a.m. to 5:00 p.m. in Rochester, MN.

Most openings are full time positions, but a limited number of part time positions may be available. Your availability and desired hours will be further discussed at the time of an interview. This position currently does not offer a telework or telecommute opportunity.
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Office & Administrative Support
Career profile
Clinical & Support Services
Job posting number
Andrea Hansen
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.