Why Mayo Clinic
Diversity and inclusion are integral to Mayo Clinic's mission to provide excellent, culturally relevant care in a welcoming environment to patients from a wide variety of backgrounds and creating an inclusive work environment where differences are valued, allowing individuals to achieve and contribute to their fullest potential. This commitment to diversity is woven into the fabric of Mayo Clinic — we embrace these values as we serve our patients, employees, students, suppliers and communities.
Actively partner with team members by fostering an inclusive work environment and respecting others with different backgrounds, experiences and perspectives.
The Registration Representative may be responsible for the accurate check-in/admissions of incoming patients in the hospital setting as well ED setting. This includes the verification of patient demographic information, collection of insurance data, the identification and/or creation of appropriate accounts, and the collection of indicated co-payments and/or share of cost. The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.
Minimum Education: High School Diploma or GED required
Minimum Experience: 2+ years of relevant experience required
Bachelor’s degree required
Additional Requirements include:
Ability to read and communicate effectively
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Must have the ability to interact on a professional level with individuals from diverse backgrounds. Knowledge of and experience using an Epic RC/EMR system is preferred.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $15.66 per hour.
Varied schedule. Days, evenings and on occasion overnight 8-hour shifts.
Rotating every other weekend and holiday schedule.
Austin, MN is a community of 22,000, and is surrounded by prairies, rivers and valleys just 90 minutes south of Minneapolis/St. Paul and 45 minutes west of Rochester. Excellent public and parochial education system, including programming for students with special needs and gifted students. Great recreation options including trout fishing, hunting, cross-country skiing, camping, hiking, cycling, indoor/outdoor tennis, canoeing and golfing. Upscale community offering many amenities not often found in communities this size. Hormel Foods, a multi-nation food manufacturer and marketer, has its corporate headquarters in Austin.
Administration, Business, Finance, Office & Administrative Support
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.