Return to Work Case Manager

Occupational / Preventive Medicine
Position description
The Return to Work Case Manager is a member of the clinical care team and facilitates return to work planning for working age adults. Is a liaison with the patient, the patient's employer and the patient's health care provider and is responsible to engage the patient and employer in developing opportunities for early return to work during a patient's recovery. Works with the health care provider to construct functionally based recommendations for the patient and employer; assists the patient and employer to define a return to work plan by identifying tasks within medical recommendations, and monitors progress in the plan by direct contact with the patient and employer. Maintains regular contact with the patient and employer to identify return to work barriers, any need for further medical evaluation or adjustment of restrictions for work, and engages a variety of resources to aid in the transition to work. Provides formal and ad hoc training to participating stakeholder groups including health care providers, members of the clinical practice team, employers, insurers and the business community. Liaises with regional workforce development centers for retraining and job search services to support the goal of return to work. Provides medical and vocational management, counseling and guidance for employees with illness and injury. Delivers orientation and education concerning return to work concepts, disability compliance and workplace accommodations.

Previous certification and minimum two years' work experience as a Qualified Rehabilitation Consultant, Certified Rehabilitation Consultant, Disability Manager or equivalent work experience is required. A Bachelor's degree in Vocational Rehabilitation, Human Resources or Healthcare field is required. Must possess working knowledge of federal and state disability legislation and programs, including Americans with Disabilities Act Amendments Act, Family and Medical Leave Act, and Workers' Compensation. Must have a valid driver's license and the use of personal or rental vehicle. Expect travel within a 75-mile radius or less for work site visits.

Additional qualifications
Bilingual. Master's degree. Experience or certification as a vocational counselor, nurse case manager, accredited case manager working with injured workers in an industrial insurance system or health care setting, or equivalent certification or experience in a health care setting such as a physical therapist or occupational therapist. Use of disability guidelines (i.e., ODG, EPIC, Medical Disability Advisor). HIPAA training. Knowledge of ADA, FMLA and Workers' Compensation. Computer skills and experience in case documentation. Oral, written and presentation skills. Organizing community outreach. Data management and case or patient documentation. Accommodation solutions and resources. Requires strong communication and interpersonal skills to interact effectively with all levels of employees. Superior problem solving and conflict resolution skills are essential. Previous supervisory and management experience is strongly desired. Experience with continuous improvement and quality initiatives is highly recommended. Strong, effective presentation skills preferred.
License or certification
CCM, CDMS, CPDM or CRC certification.
Exemption status
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.  The minimum salary every 2 weeks is approx $2947.20, based on a full-time position.
Benefits eligible
Full Time
Hours / Pay period
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Clinical Labs and Research
Career profile
Job posting number
Jill Squier
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.