RN Case Manager - Ambulance Service

Mayo Clinic Ambulance Service
Position description
The Registered Nurse (RN) Coordinator works within an interdisciplinary team to facilitate the patient plan of care throughout the continuum of care by ensuring appropriate utilization management, care coordination, resource utilization, patient report hand-offs, pre-authorization processes and documentation for patients transferring into and out of Mayo Clinic facilities. The RN Case Coordinator will function within the Mayo Clinical Nursing Professional Practice Model, which includes accountability for assessing, planning, implementing, evaluating, and communicating the patient transport/transfer plan. The RN Case Coordinator utilizes the principles of mutual respect, patient/family advocacy and provides leadership within the team of internal partners and outside agencies to facilitate best practices that achieve quality clinical, financial, and patient satisfaction outcomes. The RN Case Coordinator provides leadership through education to guide providers on safe patient transport pathways utilizing best practice initiatives, management concepts, committee work, research, and community involvement. The RN Case Coordinator bridges communication between providers, patients and families, members of the interdisciplinary team, and outside agencies to assure high-quality care that meets the patient's needs and is delivered in a cost-effective and timely manner.
Graduate of an Accredited nursing school at a bachelor or Master’s degree program. Minimum three years of critical care experience as an RN.
Additional qualifications
3 – 5 years of Emergency or Intensive Care Unit nursing preferred; 1-2 years of pre-hospital or inter-facility transport experience is preferred.
License or certification
Current RN license by applicable state requirements. Arizona and Florida: Maintains Basic Life Support (BLS) competency. Midwest: Maintains current Basic Life Support (BLS) for Health Care Providers from one of the following programs: American Heart Association or American Red Cross. Additional specialty certification/training as required by the work area. Advanced Cardiac Life Support (PALS). Optional preferred certifications include Neonatal resuscitation (NRP) and national certifications (CEN, CHRN and CCRN).
Exemption status
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $34.72 per hour.
Benefits eligible
Full Time
Hours / Pay period
Schedule details
12 hour shifts.
Weekend schedule
Rotating Saturdays.
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Nursing, Other Patient Care
Career profile
Medical Transport
Job posting number
Tammy Pfeifer
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.