The Registered Nurse (RN) Case Manager works within an interdisciplinary team to facilitate the patient plan of care throughout the continuum of care by ensuring appropriate utilization management, care coordination, resource utilization, and clinical documentation. The RN Case Manager will function within the Mayo Clinical Nursing Professional Practice Model, which includes accountability for assessing, planning, implementing, evaluating, and communicating the patient care plan progression. The RN Case Manager utilizes the principles of mutual respect, patient/family advocacy and provides leadership within the team of internal partners and outside agencies to facilitate best practices that achieve quality clinical, financial, and patient satisfaction outcomes. The RN Case Manager provides leadership through education on case management/utilization management concepts, committee work, research, and community involvement. The RN Case Manager bridges communication between providers, patients and families, members of the interdisciplinary team, and outside agencies to assure high-quality care that meets the patient’s needs and is delivered in a cost-effective and timely manner. The ANA Nursing: Scope and Standards of Practice and Code of Ethics provide a basis for the practice of the RN. The American Case Manager Association Standards of Practice and Scope of Services for Health Care Delivery System Case Management and Transitions of Care Professionals (2013) are reflected.
Graduate of an Accreditation Commission for Education in Nursing (ACEN) accredited associate's degree or diploma program.
One year of RN experience in an applicable care setting is also required.
Baccalaureate Degree in Nursing (BN)
One year RN experience within the last five years
Excellent communication skills (verbal and written).
Experience working in a team environment.
Computer skills required, prior experience with electronic medical record systems preferred.
Ability to work flexible hours, which may include days, evenings, nights, holidays, and weekends and on-call.
Ability to adapt to unpredictable situations within the work setting.
Demonstrated leadership, effective communicator, and excellent critical thinking skills.
Utilization Management experience preferred.
Minimum of one year inpatient UM and CM preferred.
Case Management certification preferred.
Strong computer and EMR skills preferred.
Internal applicants are required to attach their three most recent performance appraisals.
License or certification
Current RN license by applicable state requirements. Arizona and Florida: Maintains Basic Life Support (BLS) competency. Midwest: Maintains current Basic Life Support (BLS) for Health Care Providers from one of the following programs: American Heart Association or American Red Cross.
Additional specialty certification/training as required by the work area.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $37.94 per hour.
Hours / Pay period
8am to 5pm, Monday through Friday
Up to 32 hours per week
2 weekend shifts per every 4 weeks.
Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.
With Phoenix being the fifth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.
Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.
Job posting number
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.