Information Technology
Why Mayo Clinic
Innovation and compassion are paramount to providing world-class medical care to patients from all over the world. We lean on the variety of perspectives and backgrounds of our colleagues’ to continuously challenge ourselves and to create a workplace that supports diversity, equity, and inclusion. Become part of the legacy that embraces our differences and enables us to provide the best care to patients from all over the world.

The Commercial Systems Unit at Mayo Clinic is seeking a highly motivated Software Tester to be a member of a team responsible for the development and support for web technologies and APIs used for the delivery of Mayo Clinic knowledge and content. This position will work closely with the members of the technical team to test software and services in support of Mayo Clinic knowledge and content used by external and internal partners. A strong background in testing complex systems is required for this position. This an excellent opportunity to work in a fast-paced agile environment testing APIs and web based products and operational tools.
Position description
This is a full time telework position.

This position provides software quality assurance services for projects and systems. Supports the development of deliverables, which include defines, performs and documents product validation for new and/or modified applications. Investigates operational and process problems in conjunction with other engineering and technical personnel. Maintains quality records and metrics status reports; guides and directs lower level personnel on the set-up and performance of quality controls. Devises and applies quality controls for in-house and vended products. Assists in the execution of quality reviews under the direction of the project team or a senior quality colleague. May need to maintain test library and scripts in test management tools. (e.g. Microsoft Azure DevOps/Test Plans). May be required to provide 24/7 on-call support. We will not sponsor or transfer visas for this position.

A Bachelor of Science degree with training/experience in software development, software testing or quality control; or an Associates degree in a computer related field and 2 years of professional experience in software development, software testing or quality control; or 6 years of professional experience in software development, software testing or quality control. Strong background in productivity software: e.g. Microsoft Word, Excel, PowerPoint, and browsers.
Additional qualifications
Knows and applies the fundamental concepts, practices and procedures from a field of specialization (testing, software development, or data management). Knowledge of test management tools desired. (e.g., Microsoft Azure DevOps/Test Plans, Quality Center). Experience testing APIs is preferred. Knowledge of automated testing tools and ability to run automated tests is desired. Must possess strong analytical thinking skills, excellent documentation skills, an ability to interact professionally with people at all levels and possess skills in coping with ambiguous situations.

Project management skills are preferred. Must have the ability to direct projects, participate in teams, and work independently to make decisions appropriate for the business and technical environment. Requires strong analytical, organizational and communication skills. Able to cross-analyze software development documentation (business requirements, function specification, design specification) to ascertain system functionality / features. Able to gain an understanding of the applicable systems and business operational practices and procedures as relates to product validation. Experienced with software development lifecycles as they relate to product verification and validation. Experienced with the preparation of testing reports and coordinating project testing. Experienced mentoring test colleagues and project teams on the software test process. Will be required to communicate with a wide range of audiences (i.e., technical and business).
License or certification
Certification and/or training in quality or testing certification. e.g ISO Service Management, CSTP, or ITIL desired.
Exemption status
Benefits eligible
Full Time
Hours / Pay period
Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
IT and Engineering
Career profile
Information Technology
Job posting number
Ted Keefe
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.