Mayo Clinic Health System

Mayo Clinic Health System (MCHS) is a vital and growing part of the broader Mayo Clinic enterprise. As a community-based health care delivery system, MCHS operates independently within Mayo Clinic’s integrated practice model, with a distinct mission to provide high-quality care close to home in the communities it serves. MCHS includes 16 hospitals and more than 40 multi-specialty clinics, delivering care communities across Minnesota, Wisconsin, and Iowa and is home to 14k employees. With a vision to be a Category of One community health system, MCHS brings Mayo Clinic expertise to rural and regional populations—where providers see more than 600,000 unique patients and manage over 2 million outpatient visits annually. 

Mayo Clinic Health System Mission/Vision/Values

• Mission: To inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education, and research.
• Vision: To be a Category of One Community Health System and provide Mayo Clinic care close to home.
• Value Statement: The needs of the patient come first.

Otolaryngology at MCHS

The Otolaryngology (ENT) Department in MCHS is quickly growing with 13 surgeons providing ENT services at 16 hospitals across MCHS along with a strong team of advanced-practice providers, nurses, and other ancillary staff. Our ENT specialists provide expert care across a wide array of indications and surgical procedures, ranging from urgent interventions to complex outpatient surgeries. Their surgical repertoire includes procedures in adult and pediatric ENT, often involving tonsillectomies, adenoidectomies, thyroidectomies, parathyroidectomies, parotidectomies, and insertion of Inspire and Cochlear Implant devices, among others. Cancer work is also performed involving both non-surgical treatments and advanced surgical procedures. These services frequently include specialized care such as facial reconstruction and comprehensive head and neck cancer treatment, reflecting our commitment to delivering expert, multidisciplinary care tailored to each patient’s needs.

Mayo Clinic Health System is the home of 3 family medicine residencies, all of which are ranked in the top 20 in the nation. Additionally, medical students from the Mayo Clinic Alix School of Medicine spend elective clerkships within MCHS, and the core clinical education for Mayo Clinic physician assistants occurs within MCHS. Finally, the Mayo Clinic School of Health Sciences serves approximately 1,700 learners across 177 programs within Mayo Clinic Health System.

Position Overview/Search

The Mayo Clinic Health System (MCHS) seeks a visionary, strategic and inspirational leader to serve as the next Chair of the Otolaryngology department.  The chair will lead MCHS to Category of One across the ENT practice. With an administrative and nursing partner, the chair is responsible for defining and implementing a strategic plan to ensure quality, safety, efficiency, patient experience and staff satisfaction. In collaboration with other leaders, the chair will work to optimize the practice through the design, development, evaluation, and prioritization of forward-looking, innovative models as well as develop its research and education portfolios. The chair will be primarily located in either Eau Claire, WI or Mankato, MN and is responsible for developing the otolaryngology department across MCHS in an integrated, coordinated, and efficient manner, and represents the MCHS perspective within the broader Mayo Clinic institution. 

Primary Responsibilities

The Chair is accountable for providing leadership and collaboration in fulfilling the following objectives for the otolaryngology department in MCHS: 

• Facilitate the development and implementation of the MCHS Otolaryngology Department strategic plan by building multidisciplinary teams, ensuring project execution and executing performance. Responsible for overall operational performance, developing plans using a “Now, Near, Far” approach.  
• Work with the state and site-based chairs to provide operational, clinical and financial oversight for the MCHS states/regions. Track and communicate results/progress toward departmental performance measures and targets ensuring responsible resource allocation to achieve financial sustainability.   
• Strive to develop a consistent and replicable standard of care throughout MCHS by disseminating and directing best practices. 
• Provide inspired and effective leadership to MCHS physician colleagues (including recruitment, development, coaching, mentoring and succession planning activities) while keeping MCHS leadership informed of the performance of the ENT practice. 
• Ensure staff satisfaction and engagement through well-being, creating a culture of recognition and sense of belonging. Establish and maintain a regular onsite presence and build relationships to provide effective leadership, role modeling, mentorship and support. Create an environment of open dialogue and team engagement.
• Promote Mayo values and the Mayo Model of Care. Provide an environment that values diversity and enables people to develop their talents and do their best work, individually and together. 
  Provide ongoing communication of institutional and departmental practice issues to MCHS leadership. 

• Work with the Mayo Clinic Rochester residency/fellowship training programs to continue to grow partnerships and identify and appropriately train potential new staff members for careers in MCHS. 

  Desired Outcomes

• Elevate Otolaryngology practice to a Category of One: Lead the practice to become a premier, integrated service embodying excellence in quality, safety, efficiency, patient experience, research, education and staff satisfaction.

  Experienced Healthcare Leader in Otolaryngology Specialty

  Successful leadership role in academic medicine and or community healthcare. The ideal candidate will be an associate professor or professor of medicine and be an academically active leader, remaining so during their tenure. The candidate must have a track record in enhancing ENT services, team building, visionary strategy setting, and making impactful decisions. Strong strategic planning, interpersonal, leadership, and communication abilities are essential.

  The role requires innovation, bold leadership, and a commitment to integrating research, clinical care, and patient services in an evolving healthcare environment. Interest and/or experience with implementing AI/digital solutions and/or research trials for ENT is strongly preferred. 

  Must be board-certified in Otolaryngology.
  
  

MD, DO or foreign degree equivalent and eligibility for licensure in Minnesota and/or Wisconsin are required. The ideal candidate will be a senior healthcare leader in Otolaryngology, an experienced clinical researcher and an academically active leader. They will possess critical leadership capabilities in driving results, collaboration and leading change.