CityRochester
StateMN
RemoteYES
DepartmentInformation Technology
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and
comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
ResponsibilitiesThe Associate Software Engineer is responsible for aiding in the development and maintenance of a technology portfolio. Under the guidance of more experienced software engineering team members, the Associate Software Engineer assists in designing and developing back-end services to support data-centric business, clinical, and analytic applications or databases. These applications may involve cloud computing, big data, mobile technologies, data science, data warehousing, or machine learning, using state-of-the-art software development tools and frameworks.
The Associate Software Engineer works closely with the engineering, platform, and solutions teams to develop and support applications as required by business and practice. Participation in DevOps, Agile, and continuous development and integration frameworks is expected. The role involves programming in high-level languages and utilizing deployment automation and configuration management tools. Additionally, the Associate Software Engineer contributes to documenting processes and source code and uses system knowledge and prescribed guidelines to troubleshoot, analyze system issues, and propose resolutions.
The Associate Software Engineer plays a role in developing secure, scalable, and reliable software and data solutions by collaborating across technology teams, adhering to established technical standards, and applying best practices. Responsibilities include participating in code reviews, supporting delivery processes with an emphasis on quality and system integrity, and communicating effectively with diverse audiences. The role requires an understanding of software and data delivery processes, including fundamental knowledge of security, integrity, auditability, and system recoverability. Continuous learning and staying current with evolving technologies and industry trends is expected. The role may also require providing 24/7 on-call support.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
QualificationsBachelor's Degree in Computer Science/Engineering or related field; Or an Associate’s degree in Computer Science/Engineering or related field with 1 year of related experience; Or a high school diploma plus 4 years of experience. Completion of a Mayo internship may fulfill the requirement for 1 year of experience. Will consider a bachelor's degree in an unrelated field if accompanied by professional retraining certification. Must possess a strong technical aptitude for designing and implementing software solutions.
Additional Experience and/or Qualifications:
Prefer education in or experience with modern development frameworks; professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations; Agile software development techniques.
Ability to take responsibility and accountability for own activities. Possesses ability to multi-task an prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
- Experience configuring core ServiceNow components, including forms, fields, business rules, client scripts, UI policies, and Flow Designer.
- Familiarity with major ServiceNow modules such as ITSM, CMDB, CSDM, HRSD, and Employee Center.
- Ability to translate business requirements into scalable, supportable platform enhancements.
- Basic understanding of data structures, integrations (REST/SOAP), and data quality practices—especially for CMDB and HR workflows.
- Awareness of ITIL processes and how they align with ServiceNow functionality.
- Strong commitment to testing, documentation, and compliance in a regulated healthcare environment.
- Effective communication and teamwork skills in a large, cross-functional enterprise.
- Motivation to grow ServiceNow expertise.
- Ability to collaborate effectively in an agile, team-focused environment.
Exemption StatusExempt
Compensation Detail$86,632 - $121,347 / year
Benefits EligibleYes
ScheduleFull Time
Hours/Pay Period80
Schedule DetailsMonday - Friday 8am-5pm
This position is 100% remote, but incumbent may be asked to come onsite once a month.
Weekend ScheduleOccasional weekends and evening coverage will be required.
International AssignmentNo
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the
"EOE is the Law". Mayo Clinic participates in
E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Shelly Weir
