Responsibilities

As a Global Logistics Specialist, you will be responsible for generating statistics and graphs for reporting of customer service and quality control data, review, and financial tracking. You will work closely with Sales, Operations, and Packaging Departments, the International Air Transportation Association (IATA) and the Department of Transportation (DOT). Your responsibilities will include:

• Negotiating carrier and courier rates
• Facilitating the delivery and arrival of patient specimens to Mayo Clinic Laboratories (MCL)
• Tracking shipments to and from MCL
• Recovery and expediting delayed shipments
• Resource for sales and operations in designing and implementing international shipping solutions.
• Resource for IATA, DOT and international regulations
• Resolve international shipments, including customs clearance, and intervention of distressed shipments
• Ordering department and courier supplies
• Designing and testing shipping containers and methods
• Monitoring expenses, audits, vendor invoices

*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to apply to other positions within Mayo Clinic.

**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

“During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.”

Qualifications

High School diploma or GED and four years of transportation-related experience required. 

Additional Qualifications:

• Associate degree in Supply Chain Management, Business or related business-discipline and two years of transportation-related experience is preferred. 
• At least five years of prior experience in business, customer service, human relations and/or accounting is preferred. 
• Must have skills in systems analysis, planning, and negotiating.
•  Experience with couriers or logistics systems is a plus.
•  Above average human relations, customer service, and communication skills are necessary to deal with clients, couriers and vendors.
•  Must be self-motivated, possess strong organizational and computer skills, work independent of direct supervision, and strive for excellence in serving our broad customer base. 
• Computer skills and working with databases also needed, and Lawson experience is helpful.
• Global Logistics Experience preferred.

Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.; $24.07 - $34.95 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Rotational Mon–Fri dayshift with rotating Saturdays. Remote work required, with some onsite training and occasional presence. Final schedule and location set with management. Must live within reasonable driving distance of Rochester, MN.

Weekend Schedule

Varies; Candidate must be able to accommodate scheduling adjustments, holiday, on-call, and weekend work assignments.

International Assignment

No

Site Description



Recruiter

Jenny Stephens