Breakthrough

The IT Application Analyst within the Outpatient and Analytics Solutions domain of EHR-T is a fantastic opportunity for anyone passionate about making a difference in the oncology and hematology fields.  The team is instrumental in providing support for the Beacon application within the Epic EHR system across our enterprise.  One of the key aspects of this position is the ability to understand and navigate clinical workflows, as the role involves close interaction with the practice. We are looking for motivated individuals who can bridge the gap between technical expertise and clinical practice to ensure seamless support and innovation.

Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. 
Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. 
Resolves customer problems with software and responds to requested improvements and enhancements. 
Researches requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements.
Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. 
Manages small- to mid-sized projects. Contributes to software testing activities. 
May be required to provide 24/7 on-call support.

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Bachelor’s Degree OR Associate’s Degree with 2 years’ experience in business analysis. Vendor application certification may be required. Epic Beacon  and/or Ambulatory certification is preferred.