As a Resident Activity and Hospitality Assistant (RAHA) you will support Charter House residents in a variety of departments, working independently, and alongside other RAHAs, under the supervision of the Recreation Therapist. This is a highly flexible and variable role perfect for an adaptable individual. You will have an opportunity to positively impact the lives of our residents by your involvement in the following activities:

• Providing excellent customer service while establishing and maintaining a professional, engaging and helpful relationship with residents, families, visitors, and other Charter House personnel
• Ensuring the environment is safe and healthy for all who live and work in Charter House
• Transporting and escorting Charter House residents to a variety of appointment needs in a safe, timely and efficient manner 
• Personal shopping companion service
• Engaging residents in individual, small or large group activities
• Assisting with resident family visits
• Light housekeeping
• Paperwork related to activity programming

*This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

To be considered for the RAHA role, you must have a high school diploma or equivalent.

Additional Qualifications 

• One year of customer service experience and/or geriatrics experience preferred. 
• Previous customer/client/resident interaction roles preferred.
• Previous Senior living community, hospital or clinical experience is preferred.
• Requires effective communication, strong problem solving and interpersonal skills. 
• Must be able to adapt to unpredictable situations and stress. 
• Works varied hours which may include days, evenings, days/evenings, holidays, and weekends with rotating days off.
• Requires good communication and human relation skills to interact with residents/clients, family members and staff. 
• Must be able to work independently. 
• Strong problem-solving skills are necessary. 

Application Requirements

*All must be attached to your application to be considered: 

• CV/Resume
• Cover letter
• Internal candidates must also attach their past three performance appraisals. 
• Internal candidates that have not met their current department's 1- or 2-year commitment, must attach an early release approval from their current supervisor. 
• Detailed international equivalency for foreign degrees* 

*International Degrees:

• MUST have a DETAILED equivalency evaluation.
• MUST show US equivalent degree.
• Evaluation MUST be completed from an organization listed as a member of the National Association of Credential Evaluation Services (NACES) www.naces.org OR the Association of International Credential Evaluators, Inc. (AICE) www.aice-eval.org.