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Clinical Assistant - Pre-Operative Evaluation Clinic

Job ID 347731 Date posted 12/04/2024
  • Jacksonville, FL
  • Full Time
  • Benefit Eligible
  • Remote: No
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Overview

At Mayo Clinic, you will become a vital member of a dynamic team at one of the world's most exceptional health care institutions. Our Nursing Care Model combines Relationship-Based Care with an evidence-based approach. This allows for a stronger connection between patient and caregiver, and a more individualized, appropriate type of care. You will also discover a culture of teamwork, professionalism and mutual respect, and—most importantly—a life-changing career.

Job Description

CityJacksonville

StateFL

RemoteNO

DepartmentNursing

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


Responsibilities

Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits which include: daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtain or verify patient demographics and properly advise patients of scheduling delays or changes to the appropriate individuals, and serving as a direct contact and resource to the patient. Perform related clerical duties such as processing prior authorizations which may include fax and on-line requests, as well as processing patient appointment communications and related materials.



Qualifications

High School Diploma or GED and two years of customer service experience required, such as administrative, physician's office, appointment scheduler, clinical assistant, patient service rep, or imaging assistant. 

Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment.

Associate's Degree and coursework in a healthcare related field is preferred (e.g., Administrative Clinic Assistant, Medical Office, Medical Assistant, Health Care/Medical Receptionist or comparable); Requires computer skills (i.e., Windows-based applications and intranet/internet use) with the ability to key board. 

Additional Qualifications:

Ability to work independently, be goal directed and have strong organizational skills. 

Effectively multitask without compromising quality. 

Excel in both verbal and written communication, including proper telephone etiquette, face-to-face interactions, and electronic communications. 

Ability to communicate with individuals and small groups with credibility and confidence. 

Ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication. 

Turn problems into opportunities by developing innovative and creative solutions. 

Demonstrate a friendly, positive attitude, display energy and drive in performing daily responsibilities, and convey an impression which reflects favorably upon the Department of Nursing. Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenance of job-related skills/activities. 

License or Certifications:

Basic Life Support (BLS) certification required.



Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday-Friday; 8:00am-5:00pm

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Recruiter

Alexis Hayden
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Career Path

Mayo Clinic offers many different nursing career opportunities to meet the needs of nursing professionals with a variety of educational and work experiences.

Whether you have a vocational certificate, or an associate, bachelor's, master's or doctoral degree, Mayo Clinic's multidisciplinary, team-oriented work environment presents opportunities that are rarely experienced elsewhere.

High School Diploma/Vocational Degree

  • Health Unit Coordinator
  • Surgical Core/Sterilization Technician
  • Patient Care/Nursing Assistant or Technician
  • Emergency Department Technician
  • IV Technician
  • Urology Technician
  • Licensed Practical Nurse
  • Medical Assistant
  • Associate Degree
  • Registered Nurse
  • Certified Surgical Technologist

Bachelor's Degree

  • Certified Surgical Assistant
  • Clinical Resource Nurse
  • Nursing Research
  • Social Worker
  • Registered Nurse
  • Nurse Supervisor
  • Nurse Manager

Graduate Degree

  • Nursing Education Specialist
  • Nurse Scientist
  • Clinical Nurse Specialist
  • Nurse Practitioner
  • Certified Registered Nurse Anesthetist
  • Nurse Leadership
  • Social Worker

Benefits

  • Pension & 403(b)/401(k) Match

  • Continuing Medical Education

  • Paid Time Off & Disability

  • Relocation Assistance

  • Choose From a Wide Number of Specialties and Settings

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News

  • Nursing

    Nursing at Mayo Clinic in Rochester awarded Magnet designation for sixth time.

    On Dec. 16, the American Nurses Credentialing Center (ANCC) notified... Department of Nursing in Rochester that it had achieved its sixth designation as a Magnet Nursing Program to the Centers for Disease…

    Learn More

  • Nursing

    #ThrowbackThursday: ‘Nurse Coordinator’ Concept Helps Improve Patient Care

    Nurses at both Methodist and Saint Marys Hospitals in recent months have stepped back from their everyday.

    Learn More

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment.  If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or  888-266-0440.

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