General Service Attendant
Job ID 346837 Date posted 11/19/2024- Jacksonville, FL
- Full Time
- General Services
- Remote: No
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
This one-of-a-kind position includes cross-training as door attendants, patient transporters, garage attendants, on and off campus lab couriers, and shuttle drivers.
The General Service Attendant is often the first point of contact that patients and visitors will encounter upon their arrival to Mayo Clinic. It is imperative the interaction is respectful, professional, positive, and empathetic. Must value teamwork and contribute to the cohesion and alignment within the General Services team. Employees should always demonstrate sound judgement including navigating and adapting within urgent situations.
Attendants aid in traffic flow while meeting patients and visitors at the entrances of patient buildings that are a part of our main campus to ensure that they are directed to their appointments properly. Using hand-held devices, the transporter will escort patients/visitors that are in use of a wheelchair and transport them to their necessary destination using great care. Duties include upon request, patient stair escorts, patient stretcher transports, and patient hospital bed transports as part of our Centralized Transport Team. Patient status can range from ambulatory to immobilized. A working knowledge of wheelchairs and gurneys including safe patient handling is a major responsibility.
On a daily basis, on- and off-site laboratory runs are performed. Must make timely specimen pick-ups and deliveries using safety protocols, showing professionalism, and providing respect to all lab areas.
Shuttle drivers must learn and follow safety protocols when operating shuttles. Shuttle drivers pick-up and drop-off employees as well as patients. Employees must learn and understand how to use all shuttle mechanics, including the wheelchair lift. Excellent communication skills to our dispatch center and fellow shuttle drivers are an absolute must in this position.
General Service Attendants must be able to adapt quickly to any changes in procedure or equipment in a positive manner. Must demonstrate willingness to remain flexible while performing tasks and duties as requested by supervisor or other leadership. It is also necessary to take initiative, display maturity, and offer sound judgement.
Qualifications
EDUCATION : High School diploma or equivalent required. EXPERIENCE : None required. Previous work history of customer service preferred. COMPETENCY: Can learn and understand Mayo Policies and Procedures as well as new information regarding job expectations. Can learn and understand lab policies and procedures for handling lab items for transport. JOB KNOWLEDGE: Must possess excellent communication skills. Must be able to work independently as well as in a group setting with minimal supervision. ADDITIONAL CONSIDERATIONS: Ability to do considerable walking and pushing is required. Must be able to tolerate sitting, driving, walking, carrying and/or pushing during your shift. Must be able to lift 50 pounds without assistance. Valid Drivers License required.
Exemption Status
Nonexempt
Compensation Detail
$15.93 - $20.69 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Friday - Tuesday from 11:15am - 8:15pm Holiday(s) per departmental needs Overtime based on departmental needs
Weekend Schedule
Saturdays and Sundays 11:15am - 8:15pm
International Assignment
No
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Shelly Weir
Join our talent community.
Join our global talent community to receive alerts when new life-changing opportunities become available.
Jobs for you
- Phoenix, Arizona EVS Associate Housekeeping
- Phoenix, Arizona Team Lead - Lab Support Services Phlebotomy
- Eau Claire, Wisconsin Radiology Imaging Specialist CT - Part Time Radiology
- Jacksonville, Florida Lead - Lab Support Services Phlebotomy
You have no Recently Viewed Jobs. View all available opportunities.
-
About Us
If you want to know what it's really like at Mayo Clinic, just ask. You'll find that our pride–in where we work, and in what we do–is a common trait. You will also find a lot of inspiring stories about lives changed for the better.
-
Nurse Residency Program
The Nurse Residency Program (NRP) is for all nurses with less than 12 months of experience, to be completed within the first year. NRP provides a framework for a successful transtion to a professional nurse by promoting educational and personal advancement.
-
Benefits
As your career evolves, our compensation and benefits packages are designed to change with you — meeting needs now, and anticipating what comes next. We know that when Mayo Clinic takes care of you, you can take better care of our patients.
Equal opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Learn more about "EEO is the Law." Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Reasonable accommodations
Mayo Clinic provides reasonable accommodations to individuals with disabilities to increase opportunities and eliminate barriers to employment. If you need a reasonable accommodation in the application process; to access job postings, to apply for a job, for a job interview, for pre-employment testing, or with the onboarding process, please contact HR Connect at 507-266-0440 or 888-266-0440.
Job offers
Job offers are contingent upon successful completion of a post offer placement assessment including a urine drug screen, immunization review and tuberculin (TB) skin testing, if applicable.
Recruitment Fraud
Learn more about recruitment fraud and job scams
Advertising
Mayo Clinic is a not-for-profit organization and proceeds from Web advertising help support our mission. Mayo Clinic does not endorse any of the third party products and services advertised.
Advertising and sponsorship policy | Advertising and sponsorship opportunities
Reprint permissions
A single copy of these materials may be reprinted for noncommercial personal use only. "Mayo," "Mayo Clinic," "MayoClinic.org," "Mayo Clinic Healthy Living," and the triple-shield Mayo Clinic logo are trademarks of Mayo Foundation for Medical Education and Research.
Any use of this site constitutes your agreement to the Terms and Conditions and Privacy Policy linked below.
Terms and Conditions | Privacy Policy | Notice of Privacy Practices | Notice of Nondiscrimination
© 1998-2024 Mayo Foundation for Medical Education and Research (MFMER). All rights reserved.