Medical Secretary - London
Job ID 347475 Date posted 11/27/2024- London, London
- Full Time
- Office Support
- Remote: No
Mayo Clinic is top-ranked in more specialties than any other health care provider according to U.S. News & World Report. As we prioritize patient needs, we remain equally dedicated to our employees. With advancement opportunities for a fulfilling career at Mayo Clinic, you'll thrive in a supportive environment that fosters innovation and champions diversity, equity, and inclusion while providing essential resources for your success.
Responsibilities
We are currently seeking a dedicated, highly skilled, and experienced Medical Secretary to join our prestigious clinic located in Central London. As a Medical Secretary, you will play a crucial role in providing exceptional support to patients and physicians, ensuring a smooth and efficient clinic operation. This is a fantastic opportunity for somebody looking to expand their responsibilities and contribute to a dynamic and thriving team, with a passion for delivering excellent service.
Manage all aspects of medical secretarial duties and effective clinic management support to include:
- Consultants’ schedule and appointments
- Handling patient enquiries and correspondence
- Handling enquiries from referrers, hospitals, and other healthcare practises
- Preparing and managing medical reports and letters
- Maintaining accurate and up-to-date patient records
- Liaise with patients, consultants, and other clinic users, providing exceptional customer support
- Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.
- Perform additional administrative tasks such as filing, scanning, and posting letters.
- Identifying areas for practice improvement and efficiency
- Assisting in the implementation of new technologies and processes
Qualifications
- Proven experience as a medical secretary, preferably in cardiology or general practice
- Proficiency in MS Office Suite, experience in Cerner and Meddbase would be an advantage
- Excellent communication skills, both written and verbal
- Attention to detail, ability to maintain confidentiality, and handle sensitive information discreetly
- Excellent organisational and time management skills
- Ability to work independently and as part of a team
- High attention to detail
- A caring and sympathetic approach towards patients and colleagues
- Flexibility and a willingness to contribute beyond the core responsibilities of the role
- Knowledge of Arabic language would be a plus
Exemption Status
Nonexempt
Compensation Detail
Education, experience and tenure may be considered along with internal equity when job offers are extended.
Schedule
Full Time
Hours/Pay Period
Full Time
International Assignment
Yes
Site Description
It is the policy of Mayo Clinic not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Recruiter
Melissa Benning
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