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Creative Director - Communications

Job ID 353345 Date posted 03/04/2025
  • Rochester, MN
  • Full Time
  • Communications
  • Remote: No
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Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Benefits Highlights
  • Medical: Multiple plan options.
  • Dental: Delta Dental or reimbursement account for flexible coverage.
  • Vision: Affordable plan with national network.
  • Pre-Tax Savings: HSA and FSAs for eligible expenses.
  • Retirement: Competitive retirement package to secure your future.


Responsibilities

The Communications Department is responsible to build, grow and protect Mayo Clinic’s reputation in a way that shapes the external environment and nurtures the culture to help achieve the mission of the organization. Department functions consist of reputation management including thought leadership and issues/crisis response; client communications and engagement programs; staff engagement; content and channels; government and community engagement; strategy and insights; visual communications, and communications services. 

The Creative Director within the Communications Department, leads and inspires a talented team of designers, illustrators, and visual artists to deliver innovative, high-quality creative solutions. This leader is responsible for developing and executing visual strategies that support Mayo Clinic’s brand objectives, audience insights, and project goals. The work will include translating vision into compelling concepts for both static and digital campaigns, events, executive engagement, and enterprise initiatives. 

Key Responsibilities: 

Creative Leadership: Lead and inspire a team of designers, illustrators, and visual artists to produce innovative and high-quality creative work. 

Strategic Vision: Develop and execute visual strategies that align with brand objectives, audience insights, and project goals.  

Concept and Execution Development: Ability to translate vision into the creation and execution of compelling concepts for static and digital campaigns, events, executive engagement and enterprise initiatives as needed. 

Cross-Functional Collaboration: Work closely with executive, communications and marketing teams to ensure alignment of visual storytelling with messaging and business goals. 

Contributor Mindset: Assist in the design and execution of creative needs including facilitation of photo shoots with internal team and vendors. 

Project Oversight: Excellence in managing multiple projects simultaneously, balancing creative vision with tight deadlines and budget constraints.  

Executive Client & Stakeholder Communication: Present ideas, concepts, and final work to stakeholders, incorporating feedback effectively. 

Trend Awareness: Stay up to date with design trends, emerging technologies, and industry best practices to keep the brand visually fresh and competitive.



Qualifications

Requires a master’s degree in a related field plus 5 years of relevant work experience; or a bachelor's degree in a related field plus 7 years of relevant work experience.

Preferred Education: Bachelor’s or Master’s degree in Graphic Design, Fine Arts, Visual Communication, or a related field  

Preferred Technical Proficiency: Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects), Sketch, Figma, or other relevant design tools. 

Leadership Abilities: Proven experience in leading, mentoring, and managing creative teams. 

Conceptual Thinking: Strong ability to translate abstract ideas into powerful visual materials and campaigns. 

Project Management: Ability to handle multiple projects with efficiency and precision. 

Communication Skills: Excellent verbal and written communication skills to present and defend creative ideas effectively at the executive level. 

Adaptability: Ability to pivot and adjust creative strategies based on feedback, data insights, and market trends. 

Strong written and oral communication skills. Ability to communicate in a way that creates clarity, simplifies messages, and aligns with organizational strategy. Knowledge of channels for communication and the ability to build effective communication and engagement strategies.

Strong alignment with Mayo's core values. Relationship oriented, high performing individual with a strong balance of EQ and IQ. Demonstrates executive presence and servant leadership. Must possess strong leadership, business, analytical, oral and written communication, presentation skills, and superior interpersonal skills to facilitate effective relationships both within and outside of Mayo Clinic. 

Successful history of working effectively in a complex, matrixed and collaborative environment that expects and promotes teamwork. Strong strategic judgment. Ability to evaluate and improve upon existing processes and develop/implement new processes where appropriate. Must demonstrate ability to manage sensitive/confidential/proprietary information. Ability to work across an organization with excellent communication and customer service orientation. Ability to prioritize and communicate priorities in alignment with strategy.



Exemption Status

Exempt

Compensation Detail

$156,166 - $226,449 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

M-F, business hours. Evening hours as needed. This is a hybrid position, requiring approximately 30% of time spent on the Rochester, MN campus.

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Recruiter

Jessica Gartner
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