Breakthrough

We are seeking an IT Application Analyst (Scrum Guide). The Scrum Guide is responsible for facilitating the Scrum process, ensuring that all team members understand and adhere to the Scrum values and practices, removing any impediments to progress, and helping the team improve their processes. The Scrum Guide is responsible for ensuring that the Scrum process is followed correctly and efficiently. This includes facilitating daily stand-up meetings, sprint planning, sprint reviews, and retrospectives. The Scrum Guide will also ensure understanding of Scrum values and practices. 

Supports software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications. Maintains knowledge of existing systems and is certified in the vended application, as required. Configures, designs, develops, or modifies applications via vendor tools or augmented tools developed within Mayo Clinic and is able to validate data integrity of changes introduced. Resolves customer problems with software and responds to requested improvements and enhancements. Researches requests to determine scope, size and impact. Works with customers to elicit requirements through a variety of techniques. Validates requirement information with customers to ensure completeness, correctness, and clarity. Validates the developed solution to ensure it satisfies the stated requirements. Functions as a liaison between clinical, business, and technical areas during the planning process. Builds credibility and rapport with customers to understand their needs. Manages small- to mid-sized projects. Contributes to software testing activities. May be required to provide 24/7 on-call support.

Bachelor’s Degree OR Associate’s Degree with 2 years’ experience in business analysis. 

Vendor application certification may be required.

Preferred Qualifications:

• 2 years' experience in Software Development and leading teams 
• Experience leading and facilitating Scrum teams 
• Excellent communication and interpersonal skills 
• Strong problem-solving and analytical skills 
• Knowledge of Agile and Scrum principles, practices, and theory 
• Ability to facilitate Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives 
• Experience in coaching teams on Agile and Scrum values and principles 
• Excellent communication, problem solving, and conflict resolution skills 
• Understanding of software development processes and procedures 
• Ability to track and report progress against project goals 
• Knowledge of tools and techniques for effective product backlog management 
• Experience with metrics and analytics to measure 
• Licensure/Certification Required: Professional Scrum Master I Certification Required and SAFe Agilist Certification preferred

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Also, Mayo Clinic does not participate in the F-1 STEM OPT extension program.