Breakthrough

This is a limited tenure position that has been approved for 1 year. 

This position independently manages multiple medium or single department-scale business projects from inception to close, including resource management, risk identification and mitigation, quality assurance and change control. Leads process improvement or new business service implementation. Creates, provides and facilitates end user training. Leads proactive communication between and among business proponents, stakeholders and department Leadership regarding assignments. Contributes to the improvement of established guidelines, tools, templates and methodologies. Reports department measurements and communicates metrics on activities. Broad general knowledge of information technology and institution activities. Develops proposals that consider alternatives and business case. Routinely interacts with vendors and provides technical interpretation for required services. May lead process or quality improvement efforts.

Bachelor’s degree with 3 years technology or business administration experience, OR Associates degree with 5 years technology or business administration experience. Other qualifications: A Bachelor’s degree in Information Technology, Business Management or related field preferred. 

Experience working in healthcare technology. Prior experience with committee and consensus driven organizations. Knowledge of business systems and processes, including IT domain, data transfer protocol and IT application interfaces. Excellent communication, organization, problem solving and facilitation skills. Evidence of strong interpersonal skills including conflict resolution, meeting facilitation and organizational skills. Demonstrated history of continuing education in personnel and administrative processes.

Preferred Qualifications

• Strong analytical background
• Proficient in Excel 
• Process improvement
• Good written and oral communication
• Configuring SharePoint sites

Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorships now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Mayo Clinic does not participate in the F-1 STEM OPT extension program.