CityRochester
StateMN
RemoteYES
DepartmentInformation Technology
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and
comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
ResponsibilitiesThe ERP Technology Services Unit is seeking a skilled IT Senior Application Analyst to play a critical role in managing section processes and the data around those processes, including but not limited to:
- Collaborating with our business areas and IT staff to manage Azure DevOps intake for completeness and appropriate team routing.
- Regularly managing Azure DevOps and ServiceNow data for data quality and establishing processes to clean up data
- Combining existing IT Change Processes into a common process across our section, documenting the process, training individuals on the process, and acting as a resource for questions.
- Establishing and managing ServiceNow and Azure DevOps reports for IT Change Management records, working with appropriate teams to ensure signoffs occur, records are closed, etc.
- Managing updates to common ServiceNow or ADO intake forms for the section
Critical skills and preferred requirements for this position include:
- ServiceNow knowledge on creating dashboards and reports.
- Azure DevOps well-developed skills for dashboards and queries.
- Well-developed experience with Agile.
- Strong communication and interpersonal skills, especially as it pertains to working with a broad stakeholder base with multiple different position levels from multiple different domains/departments.
- Detail oriented with a focus on quality and precision.
- Some knowledge of HTML is useful as a skill for managing ADO intake forms.
This is a full time remote position. Incumbent must live within the United States. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.
During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
QualificationsBachelor’s Degree with 4 years’ experience OR Associate’s Degree with 6 years’ experience.Vendor application certification may be required.
Exemption StatusExempt
Compensation Detail$88,774.40 - $137,030.40 / year
Benefits EligibleYes
ScheduleFull Time
Hours/Pay Period80
Schedule DetailsMonday - Friday, 8am - 5pm
Weekend ScheduleAs needed
International AssignmentNo
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.
Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
RecruiterTed Keefe